Head of Complex Care

Leaders In Care; Liverpool City Region; Presencial; GBP 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days’ annual leave

Birthday day off

Pension scheme

Employee Assistance Programme

Learning and development opportunities

Career progression opportunities

Descripción de la vacante

Leaders in Care is recruiting a Service Manager / Registered Manager for complex care across Merseyside and West Lancashire. Salary up to £60,000 per year plus a performance bonus and extensive benefits.

You will lead clinical teams, oversee complex care packages and ensure safe, person-centric care with strong governance and CQC compliance. The role requires experience leading multidisciplinary teams, managing budgets, and engaging with NHS partners and commissioners across the region.

Formación

• Experience as a Registered Manager or senior operational leader within complex care, community health or domiciliary care.
• Proven track record managing complex care services with clinical interventions.
• Experience leading multidisciplinary teams including nurses and case managers.
• Strong knowledge of CQC requirements, safeguarding and health and social care legislation.
• Experience managing budgets, operational performance and service development.
• Strong communication and stakeholder relationship skills.

Responsabilidades

• Leading and developing nurses, case managers and care professionals.
• Overseeing complex care packages involving clinical interventions.
• Ensuring safe, person-centred care through governance and safeguarding.
• Maintaining compliance with CQC regulations and health and social care legislation.
• Managing budgets, service performance and commercial objectives.
• Building relationships with ICBs, commissioners, NHS partners and multidisciplinary teams.
• Supporting service growth through mobilisation and retention of care packages.
• Developing a positive team culture focused on accountability, development and quality.

Conocimientos

Registered Manager

Complex care leadership

Team leadership

Budget management

Stakeholder management

Descripción del empleo

Service Manager / Registered Manager – Complex Care Location: Merseyside and West Lancashire Salary: Up to £60,000 per annum plus performance-related bonus

Leaders in Care is recruiting a Service Manager / Registered Manager on behalf of a specialist complex care provider.

The role Reporting to the Operations Director, your responsibilities will include:

• Leading and developing nurses, case managers and care professionals.
• Overseeing complex care packages involving clinical interventions.
• Ensuring safe, person-centred care through effective governance and safeguarding.
• Maintaining compliance with CQC regulations and relevant health and social care legislation.
• Managing budgets, service performance and commercial objectives.
• Building relationships with ICBs, commissioners, NHS partners and multidisciplinary teams.
• Supporting service growth through the mobilisation and retention of care packages.
• Developing a positive team culture focused on accountability, development and quality.

About you To be considered, you will need:

• Experience as a Registered Manager, Service Manager or senior operational leader within complex care, community healthcare or domiciliary care.
• Proven experience managing complex care services involving clinical interventions.
• Experience leading multidisciplinary teams, including nurses and case managers.
• Strong knowledge of CQC requirements, safeguarding and health and social care legislation.
• Experience managing budgets, operational performance and service development.
• Strong communication and stakeholder relationship skills.
• A full UK driving licence and willingness to travel across Merseyside and West Lancashire.

Salary and benefits

• Salary up to £60,000 per annum.
• Performance-related bonus scheme.
• 25 days’ annual leave plus bank holidays.
• An additional day off for your birthday.
• Pension scheme.
• Employee Assistance Programme.
• Learning, development and career progression opportunities.
• Dedicated support from HR, recruitment, payroll, quality and IT teams.
• Digital care planning systems to support service delivery.