Senior Commercial Contract Manager

The Money and Pensions Service; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A public service organisation in the UK seeks a Senior Commercial Contract Manager to oversee customer delivery contracts and mentor other managers. This role is crucial for enhancing the organisation's commercial capability while fostering relationships with stakeholders. The position offers a flexible hybrid work environment, competitive benefits, and a commitment to inclusivity and personal development, aiming to improve financial well-being across the UK.

Benefits

30 days of annual leave

Pension contributions matched 2 to 1

Employee assistance programme (EAP)

Paid volunteering (2 days a year)

Qualifications

• 5–10 years of experience in commercial contract management.
• Strong track record of effective stakeholder relationships.
• Experience implementing commercial cost models.

Responsibilities

• Lead the management of customer delivery contracts.
• Develop and execute contract management plans.
• Negotiate contract changes and handle amendments.

Skills

Commercial contract management

Stakeholder management

Negotiation

Cost benchmarking

Contract audits

Education

MCIPS or equivalent accreditation

Job description

Join us at the Money and Pensions Service (MaPS) as a Senior Commercial Contract Manager. This newly created role offers a unique opportunity to lead the commercial management of our customer delivery contracts and support with mentorship and guidance other contract managers, helping to strengthen commercial capability across the organisation. You'll be part of a dynamic team dedicated to helping people across the UK improve their financial wellbeing.

The Senior Commercial Contract Manager will report directly to the Corporate Director of Commercial. In this role, you will be responsible for:

Contract Management

• Develop, refine and execute contract management plans in line with government guidance and best practice.
• Refine and execute contractual change processes.
• Conduct negotiations for changes related to the contract.
• Review and amend contract documents, including service level exhibits and statements of work in line with agreed changes.
• Maintain and refine exit plans as necessary to ensure orderly contract exits.
• Identify and mitigate commercial risk.

Stakeholder Management

• Develop effective relationships with internal and external stakeholders.
• Intervene, analyse, manage, and resolve business conflicts between MaPS and vendors/suppliers, and manage internal stakeholders.

Qualifications and Experience

• MCIPS or equivalent such as IACCM/WCC or other relevant experience or accreditation.
• Proven track record of working effectively in commercial contract management and strong demonstrable experience at a senior level (ideally 5–10 years in a similar role).
• Experience in commercial cost models and their practical implementation.
• Cost benchmarking.
• Contract audits and assurance.

The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.

Values

• Caring – We care about our colleagues and the people whose lives we are here to transform.
• Connecting – We will transform lives through our ability to make positive connections.
• Transforming – We are committed to transforming lives and making a positive societal impact.

Inclusive Working Environment

By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."

What We Offer

• Generous Annual Leave – 30 days plus Bank Holidays.
• Pension scheme – contributions matched 2 to 1 (up to 10% of your salary).
• Interest‑free loan for season tickets for buses and trains.
• Cycle to work Scheme.
• Subsidised eye tests & flu jabs.
• Life assurance scheme.
• Give as you earn scheme.
• Employee assistance programme (EAP).
• PAM Assist and PAM Life scheme (Wellbeing).
• Enhanced family and sick pay.
• Paid volunteering (2 days a year).
• Recognition Scheme.
• Discounts portal to numerous retailers.

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non‑contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.