Senior Clinical Support Worker

NHS; Newcastle upon Tyne; On-site; GBP 24,000 - 26,000; Part time

Job summary

An exciting opportunity for a Senior Clinical Nursing Assistant in a busy ward caring for patients with complex needs. The role requires effective communication, teamwork, and the ability to work under pressure. Join a leading NHS trust committed to staff development and patient care.

Qualifications

• 12 months clinical or care experience required.
• Knowledge of Proud to Care documentation is essential.

Responsibilities

• Care for a complex group of patients.
• Prioritise patients' care needs.
• Communicate in a professional manner.

Skills

Team player

Professionalism

Effective communication

Work under pressure

Education

Maths and English Level 2 or equivalent

Care certificate

Job description

Job summary

An exciting opportunity has arisen to join the ward 111 team.

We are a unit that comprises 28 beds and cares for patients under the specialties of ENT, Maxillofacial, Onco plastics and plastic surgery, general surgery, and ophthalmology.

We are looking for a senior clinical nursing assistant, band 3, with a caring nature and the skills to care for a complex group of patients, including those requiring tracheostomy and laryngectomy care. You should be motivated to complete competencies in this area of care. Previous caring experience and an understanding of the Proud to Care documentation and its importance in maintaining patient safety and quality are essential.

The role requires coverage over a 24-hour period, so the post holder must be able to work both night and day shifts, with night shifts being imperative.

You need to be able to prioritise your workload, work as part of a team, maintain professionalism, communicate effectively, and manage your time well.

Main duties of the job

1. To care for a complex group of patients.
2. To prioritise patients' care needs.
3. To follow instructions accurately.
4. To communicate in a professional manner.
5. To complete competencies.
6. To remain motivated to comply with statutory and mandatory training.
7. To work effectively under pressure.
8. To be adaptable to changes within the clinical area.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we serve around three million people and are highly regarded for our facilities, teaching, and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

Our employees contribute significantly, and we offer a wide range of development packages to help everyone reach their full potential.

We foster a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to diversity and inclusion, ensuring all staff feel valued and respected. We believe that investing in our staff directly impacts the quality of care we deliver. Our employees are as important as our patients and the community we serve.

Job details

• Date posted: 14 May 2025
• Pay scheme: Agenda for Change
• Band: Band 3
• Salary: £24,625 to £25,674 per year, pro rata
• Contract: Permanent
• Working pattern: Part-time
• Reference number: 205-7131108
• Location: ward 111, UHNM, Newcastle under Lyme, ST4 6QG

Job description

The Band 3 Senior Clinical Support Worker should actively contribute to the health and well-being of patients, staff, and service users, communicating effectively with sensitivity and compassion. They should be able to work independently within their scope of nursing duties under the supervision of registered nurses. They should demonstrate sufficient skills and understanding to undertake delegated tasks according to UHNM procedures, guidelines, and policies. They will be required to perform both routine and specially identified tasks for which they have been trained and assessed as competent.

Person Specification

Skills (Essential)

• Care certificate
• 12 months clinical or care experience
• Maths and English Level 2 or equivalent

Skills (Desirable)

• Knowledge of the 10 skills on the job description

Knowledge (Essential)

• Knowledge of Proud to Care documentation
• Knowledge of documentation

Knowledge (Desirable)

• Previous experience in an acute setting

Ability (Essential)

• Work under pressure
• Team player
• Professionalism
• Effective communication

Note: This post is subject to a Disclosure and Barring Service check, and applicants requiring sponsorship are welcome. Further details are available in the original job description.