Senior Claims Leader - Commercial Property & Liability

Capio Recruitment Insurance; Birmingham; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working after probation

Referral scheme £250

Job summary

Capio Recruitment Insurance seeks a Claims Manager in Birmingham to lead a small team handling complex commercial property and liability claims.

You will mentor staff, refine claims processes, and negotiate with clients, insurers and loss adjusters, while contributing to the development of service standards within the function.

The role offers hybrid working after probation and a pathway to formal leadership within an established broker environment.

Qualifications

• Experience handling commercial insurance claims with knowledge of property and liability risks.
• Leadership experience or readiness to step into formal management.
• Strong stakeholder-management and client service skills.

Responsibilities

• Lead, mentor and support a small claims team, developing leadership capabilities.
• Take ownership of complex commercial property and liability claims.
• Collaborate with senior leadership to review and refine claims procedures.
• Negotiate with clients, insurers and loss adjusters to expand network and influence.

Skills

Commercial insurance claims

Leadership experience

Stakeholder management

Dip CII progress

Education

Dip CII (progress)

Job description

Capio Recruitment Insurance seeks a Claims Manager in Birmingham to lead a small team handling complex commercial property and liability claims.

You will mentor staff, refine claims processes, and negotiate with clients, insurers and loss adjusters, while contributing to the development of service standards within the function.

The role offers hybrid working after probation and a pathway to formal leadership within an established broker environment.