Senior Claims Lead – Corporate & Commercial

Howden Group; Birmingham; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global insurance company in Birmingham is seeking a Claims Manager to lead a dynamic team. The role requires at least 3 years of experience in commercial claims and involves supervising and mentoring staff, optimizing service delivery, and managing client complaints. This full-time, permanent position offers flexibility, allowing for hybrid working arrangements. The ideal candidate should possess a Cert CII qualification and strong leadership skills to foster a high-performance culture.

Qualifications

• Minimum of 3 years' experience in a team leader or managerial role within the commercial claims insurance market.
• Proven track record of delivering results while focusing on client satisfaction.
• Fully proficient in Microsoft Office applications.

Responsibilities

• Lead day-to-day operations of the Claims team.
• Support implementation of operational strategy and policies.
• Manage client complaints and provide performance reports.

Skills

Team leadership

Client focus

Problem-solving

Performance management

Education

Cert CII

Tools

Microsoft Office

Job description

A global insurance company in Birmingham is seeking a Claims Manager to lead a dynamic team. The role requires at least 3 years of experience in commercial claims and involves supervising and mentoring staff, optimizing service delivery, and managing client complaints. This full-time, permanent position offers flexibility, allowing for hybrid working arrangements. The ideal candidate should possess a Cert CII qualification and strong leadership skills to foster a high-performance culture.