Senior Business Analyst (12752)

Investec; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent banking institution in Greater London is looking for a Senior Business Analyst specializing in Mortgage Origination Systems. The role involves collaborating with various teams to gather, validate, and document requirements while ensuring adherence to UK regulations. Candidates should have a strong understanding of the mortgage lifecycle and proven stakeholder engagement skills. The position offers a blend of office and remote work, with a range of wellbeing benefits including a corporate gym membership and a non-contributory pension plan.

Benefits

Corporate Gym Membership

Wellbeing Subsidy

Life Assurance

Critical Illness Protection

Season Ticket Loan

Qualifications

• Proven experience with Mortgage Origination Systems, including configuration and testing.
• Deep understanding of the UK mortgage origination lifecycle.
• Excellent interpersonal and communication skills.

Responsibilities

• Collaborate with teams to elicit mortgage origination requirements.
• Create user stories and acceptance criteria aligned with business objectives.
• Support system testing and deliver training for adoption.

Skills

Stakeholder engagement

Communication skills

Agile methodologies

Tools

Azure DevOps

JIRA

Dynamics 365 CRM

Job description

Senior Business Analyst - Private Client Lending (Mortgage Origination Platform)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who\'ll think out of the ordinary and we put them in environments where they\'ll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Overview

The Private Client Lending Technology team is delivering IMPACT, a digitally enabled, end-to-end Mortgage Origination Platform for high-net-worth clients. We\'re seeking a Senior Business Analyst with proven system rollout experience, capable of thriving in a modern AI-accelerated delivery environment. It would be desirable to have mortgages or lending experience, though not essential. You\'ll work closely with business and technology teams to ensure regulatory standards, business objectives, and client needs are met, using collaborative prototyping and AI-enabled design tools to gather, validate, and iterate requirements.

What will you be doing?

• Collaborate with stakeholders across Private Bank, Credit, Operations, Compliance, Legal and Risk to elicit and validate mortgage origination requirements.
• Use AI-enabled prototyping and collaborative design tools to gather, refine, and document requirements, moving beyond traditional BA methods.
• Create and maintain user stories and acceptance criteria aligned with regulatory (MCOB, ESIS) and business objectives.
• Map and optimise lending workflows, including contract variations and complex security structures.
• Facilitate workshops, prototype walkthroughs, and playback sessions to validate solutions.
• Support system testing, validation, and adoption in partnership with QA and Product teams.
• Deliver training and change support to ensure organisation-wide adoption.
• Stay up-to-date with mortgage industry trends, regulatory changes, and emerging AI practices in business analysis.

What are we looking for?

• Proven experience rolling out or implementing a Mortgage Origination System (vendor or in-house), including configuration, testing, and adoption.
• Deep knowledge of the end-to-end mortgage origination lifecycle (applications, credit decisioning, affordability, ESIS generation, operations handover).
• Solid understanding of UK mortgage regulation (MCOB) and its implications for requirements and system design.
• Familiarity with AI in the SDLC-accelerating requirements analysis, prototype generation, and documentation.
• Ability to operate in an agile, fast-moving environment with non-traditional requirements methodologies.
• Excellent interpersonal and stakeholder engagement skills; able to influence, negotiate, and collaborate across teams.
• Strong written and verbal communication; ability to simplify complexity and build shared understanding.

Desirable, but non-essential skills

• Experience in Private Banking or High Net Worth lending.
• Knowledge of Dynamics 365 CRM (beneficial but not required).
• Exposure to cloud-native architectures (Azure preferred) and API-driven systems.
• Experience with Agile delivery and tools such as Azure DevOps or JIRA.
• Professional certifications (CBAP, PMI-PBA) and Microsoft Azure Fundamentals (AZ-900) advantageous.

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Benefits

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Wellbeing

• Wellbeing Subsidy
• Corporate Gym Membership
• Virtual GP
• Peppy Health App (Fertility, Menopause and Early Parenthood)
• Optional Private Medical & Dental Insurance

Monetary

• Non-contributory Pension & Discretionary Bonus

Life & Income Protection

• Life Assurance
• Critical Illness & Income Protection

Travel

• Season Ticket Loan & Electric Vehicle Scheme

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It\'s a responsibility we all share and is integral to our purpose and values as an organisation.