Senior Business Analyst

Kantar Media; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading analytics firm is seeking a Senior Business Analyst / Systems Analyst to provide Subject Matter Expertise for their TV Audience Measurement system. This role requires strong communication, scripting skills, and a background in computer science. You will work closely with product teams and mentor junior members. The position is based in London with a hybrid working model, requiring some in-office work. The company promotes diversity and inclusion in its hiring process.

Benefits

Career development opportunities

Health and well-being initiatives

Hybrid working arrangement

Qualifications

• Proven track record as a Subject Matter Expert with tangible achievements.
• Very good communication skills needed for documentation and complex narratives.
• Knowledge of Market Research methods is beneficial.

Responsibilities

• Engage with Product team to design solutions.
• Collaborate with service teams to resolve data queries.
• Provide technical leadership and mentorship to the team.

Skills

Communication skills

Scripting in Python or Awk

Basic SQL

Basic Unix skills

Analytical skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Oracle DB

Confluence

Azure

Job description

As people increasingly move across channels and platforms, Kantar Media’s data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision‑making.

Working with panel and first‑party data in over 80 countries, we have the world’s fastest growing cross‑media measurement footprint, underpinned by versatility, scale, technology and expertise, to drive long‑term business growth for our clients and partners.

Our versatility, scale, technology, and expertise enable our 5000 people across Latin America, Europe, the Middle East, Asia Pacific, North America, and Africa to understand audiences and help the world’s leading organisations succeed and grow.

Job Title: Senior Business Analyst / Systems Analyst / Subject Matter Expert

Location: London, Hanger Lane or Grays Inn Road

Permanent / Full time

#LI-Hybrid #LI-EH1 #LI-KantarMedia

• This is a full‑time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future.

Role Description

Working as part of the central team, the role involves providing Subject Matter Expertise to the development team of our core TV Audience Measurement backend processing system. This system is a key part of the overall Kantar solution to process meter data capturing audio and other measurement techniques from the panel home, to match it against a set of channel references and ultimately through the backend processing system, provide a coherent and accurate report on what people are watching on their TV possibly through other devices.

The system is modular with data being processed and edited through various stages but has complexities in how viewing data is transformed from data collection to final output.

Role Responsibilities

• Engage with Product team to design solutions
• Working closely with the Product Owner within Agile scrum team to take items from the Product Backlog and take ownership in writing specifications for the development team to implement those features
• Help validate final solution meets all the requirements
• Collaborate with service and other central teams in supporting data queries and help with resolving identified issues through solutions to implement
• Maintain documentation created, including in Confluence
• Guide development team members with their domain expertise
• Provide technical leadership and mentorship to junior team members, support resource planning, task prioritisation, and foster a collaborative culture across onshore and offshore teams; act as an escalation point for complex issues and assist in onboarding new staff.
• Participate in performance management, strategic planning, and collaborate closely with senior stakeholders to communicate progress, manage risks, and contribute to delivery planning and team development.

Required

• Proven track record as a SME and be able to demonstrate their abilities and expertise through tangible achievements
• Very good communication skills
• Specifications need to be written with great (almost mathematical) precision and sometimes at a low level (i.e., defining logic step by step).
• On occasions, necessary to write documents or emails that explain complex issues to a broad set of stakeholders and requires the ability to construct well‑structured and reasoned narratives.
• Reasonable fluency in a scripting language (Python or Awk) for data analysis
• Basic SQL to access and analyse Oracle DB data
• Basic Unix skills
• Our systems are complex, need to be self‑starting at using multiple resources (people, specifications, Confluence, legacy documents etc.) to climb the challenging learning curve
• It is very useful to have or build a basic understanding of Market Research methods and practices. Some aspects of Atria functionality only make sense with such understanding
• Some changes to Atria are complex and require design across multiple components or systems, multiple phases of processing, and new or altered data formats / schema. Generally, we expect SMEs to undertake the design work required for such changes. This requires both good end‑to‑end understanding of the systems and good logical software design skills
• Ability to analyse current UI solutions and suggest improvements based on user feedback and industry best practices.
• Ability to work closely with UI experts and interpret their outputs

Desirable

• Experience working with offshore development team
• Knowledge of Cloud based environments and processing (e.g. Azure), Storage Explorer etc.
• Good standard Business Analysis skills
• Very good writing ability
• Good basic technical skills
• Self‑starting and able to progress on own initiative
• Good software design skills
• Proven leadership skills with experience managing teams and collaborating with third‑party vendors.
• Soft Skills : Strong leadership, communication, and organizational skills. Ability to work independently as well as in a team environment.
• Education : A bachelor’s degree in engineering, particularly in Computer Science, Software Engineering, or a related field, is highly desirable.

At Kantar Media we have an integrated way of rewarding our people based on a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and well‑being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar Media, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

Privacy and Legal Statement

Privacy Disclosure: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Kantar Media. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit www.kantar.com