Senior Aviation Customer Success Manager EMEA

Valsoft Corp; Ireland; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global aviation software group is looking for a Senior Customer Success Manager to manage customer relationships, enhance satisfaction, and drive revenue through effective cross-sell and upsell strategies. This position offers flexibility between hybrid and remote work arrangements, allowing you to engage with cutting-edge technology that transforms airport operations. Ideal candidates should possess strong communication skills, a solid background in customer success, and experience with CRM systems.

Qualifications

• Experience in customer success is required.
• Strong communication skills are a must.
• Familiarity with CRM systems is essential.

Responsibilities

• Manage customer relationships effectively.
• Drive customer satisfaction and revenue growth.
• Implement cross-sell and upsell initiatives.

Skills

Customer success management

Strong communication skills

CRM systems experience

Job description

A global aviation software group is seeking a Senior Customer Success Manager to join their team in the EMEA region. This role involves managing customer relationships, driving satisfaction and revenue growth through cross-sell and upsell initiatives. The ideal candidate will have a background in customer success, strong communication skills, and experience with CRM systems. The position offers hybrid or remote flexibility depending on location, and the chance to work with advanced technology that transforms airport operations.