Senior Assistant Technical Officer Band 2 to 3 progression

NHS; Greater London; On-site; GBP 30,000 - 33,000; Full time

Job summary

A healthcare provider in London is looking for a Senior Assistant Technical Officer to join their Pharmacy Department. The role involves supporting pharmacy services by dispensing medicines and managing stock. Candidates should have excellent customer service skills, GCSEs in Maths and English, and ideally hold an NVQ Level 2 in Pharmacy Services. This is a full-time, permanent position with a salary range of £30,074 to £32,207 per annum. Opportunities for career progression are available.

Qualifications

• Able to dispense medicines safely and accurately.
• Previous pharmacy experience is preferred.
• Able to manage stock replenishment and storage.

Responsibilities

• Ensure timely and safe dispensing of medicines.
• Support dispensary operations and supervise staff.
• Participate in stock control and ordering procedures.

Skills

Customer service skills

Interpersonal skills

Organisational skills

Computer literacy

Attention to detail

Education

GCSE in Maths and English

NVQ Level 2 in Pharmacy Services

Job description

Job summary

An exciting opportunity has arisen, and we are currently seeking to recruit an enthusiastic and motivated Senior Assistant Technical Officer to join and support our busy team in the Pharmacy Department at the Whittington Hospital. You will support the provision of pharmacy services across the Trust, and provide a professional, efficient and customer focused service following agreed departmental policies and procedures.

Additional information

We are looking for a candidate who has good customer service and interpersonal skills, communicates well, and demonstrates the ability to prioritise and organise work to meet deadlines. The candidate ideally should have previous pharmacy experience and hold an NVQ Level 2 Certificate in Pharmacy Services or equivalent. but if not, you will undertake the BTEC Level 2 Certificate in the Principles and Practice for Pharmacy Support Staff through the Apprenticeship framework.You must have GCSEs in both Maths and English at Grade C (4) or above, or equivalent.

Are you looking for the opportunity to develop your skills and career progression?

Why not try a interesting role in hospital pharmacy?

This could be your first step into a rewarding, challenging, progressive and lifelong career in hospital pharmacy.

Main duties of the job

• Ensure timely, safe, and accurate dispensing of medicines to patients.
• Support the dispensary manager/Deputy Manager in overseeing dispensary operations.
• Supervise and allocate tasks to assistant technical officers in the dispensary.
• Assist in managing the dispensary department.

About us

Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff. We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief. The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£30,074 to £32,207 a year per annum inclusive of HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

220-WHT-3599

Job locations

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF

Job description responsibilities

The post holder will assist with dispensing duties after appropriate training and handle enquiries from ward staff, directing them as needed. They will manage stock replenishment, and maintain tidy dispensary storage while supporting stock control and ordering procedures. Responsibilities include participating in ward top-up services, filing documentation, and returning or disposing of stock per procedures. They will train staff in using the CD Omnicell system, supervise assistant technical officers, and support their development. The role requires maintaining cleanliness, observing safety standards, and providing courteous communication to staff, patients, and relatives. Additionally, the post holder will participate in rota duties, follow all departmental procedures, and complete other tasks as directed by management.

Person Specification Education/ Qualification Essential

• GCSE or equivalent

Desirable

• NVQ Level 2 in Pharmacy
• Previous work experience in pharmacy

Personal Qualities and Experience Essential

• Ability to work under pressure whilst maintaining accuracy and attention to detail.

Desirable

• Knowledge of efficient stock control

Skills and Abilities Essential

• Able to organise and prioritise workload, and to meet pre-determined deadlines
• Computer literacy/IT skills

Desirable

• Experience of dispensing all kinds of prescriptions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Whittington Hospital NHS Trust

Address

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF

Employer's website

https://www.whittington.nhs.uk/

Employer details Employer name

Whittington Hospital NHS Trust

Address

The Whittington Health NHS Trust

Pharmacy Department, Magdala Avenue

London

N19 5NF

Employer's website

https://www.whittington.nhs.uk/