Senior Ambassador Talent Manager

CoppaFeel!; City Of London; On-site; GBP 30,000 - 40,000; Part time

Job summary

A charitable organization in the UK is seeking a skilled individual to join their marketing team, focusing on managing relationships with ambassadors and high-profile supporters. This part-time role requires strong project management and communication skills, and an understanding of youth culture. The candidate will develop strategies for ambassador engagement while collaborating with various teams. This is a fixed-term role for 18 months, with a unique opportunity to influence the charity's growth strategy.

Benefits

22 days annual leave

Employee Assistance Programme

Health Cash Plan

Flex Friday

Qualifications

• Experience in relationship management with ambassadors and high-profile supporters.
• Ability to develop ambassador talent strategies for key audiences.
• Strong understanding of risk management and budgeting.

Responsibilities

• Raise awareness among 18-24 year olds by managing relationships with ambassadors.
• Collaborate with teams for effective execution of ambassador strategies.
• Identify and create new ambassador relationships.

Skills

Project management

Relationship building

Communication skills

Understanding of Gen Z audiences

Job description

The Role

We’re looking for a creative and proactive individual to join our marketing team at CoppaFeel! – this role will play an essential part in supporting our 3-year organisational growth strategy. This is an incredibly exciting time to join the team at CoppaFeel!, with ambitious plans happening in 2026, and the opportunity to own and develop a new area of our business.

We’re seeking an individual with experience in developing and nurturing relationships with high profile ambassadors and patrons in the charity sector. The right candidate will take the lead in identifying cross-functional projects across our organisation where high profile ambassadors and patrons could help further our work to end the late diagnosis of breast cancer in young people, including fundraising, influencing and awareness raising campaigns. The successful candidate will be confident project managing high profile relationships, with existing connections to talent, as well as being fully immersed in youth culture. They will have experience and understanding of working with influential external stakeholders, and will play a key role in shaping new opportunities in this area for CoppaFeel!.

This is a great opportunity for an experienced ambassador professional who wants to make an impact at a small organisation with their vision and innovation. You’ll work collaboratively with the wider Marketing, Fundraising, Operations and Education teams within the organisation.

You’ll sit within the Marketing department and report to the Marketing Director. You’ll work closely with the Senior Engagement & Events Manager, Content Manager, Senior Challenge Events Manager, Head of Partnerships, Storyteller Manager and Senior Policy Manager.

This is a fixed term role for 18 months. The role is part time for 3 days per week.

Duties & Responsibilities

• Help raise awareness of CoppaFeel! amongst 18-24 year olds by creating, developing, and nurturing long-term, high-level relationships and strategic engagement plans for ambassadors and high profile supporters that resonate with this group. Lead on creating our ambassador and high profile supporter strategy, and manage how this is executed across the organisation.
• Lead collaboration with teams across CoppaFeel!, including Marketing, Fundraising and Education to create plans to integrate our ambassadors and high profile supporters. Provide expert guidance on celebrity and ambassador activity to ensure alignment with our values and strategic objectives.
• Develop and deliver an effective Ambassador Relations strategy that drives impact across campaigns and cross-organisational projects. Create new opportunities that contribute to CoppaFeel!’s strategic and financial goals.
• Play a lead role in identifying and creating new ambassador and high profile supporter relationships.
• Develop new and meaningful engagement opportunities for existing and prospective ambassadors, patrons and high profile supporters, ensuring best in class planning, delivery, and relationship management. Finding captains for our fundraising treks.
• Work closely with the Marketing Department and Marketing Director to establish effective processes around ambassador management, including social media management, and impact reporting
• Work in partnership with the full Marketing team to ensure strong executions and delivery of overall results.
• Work with leads in Education, EDI and Fundraising to help deliver relationships supporting their areas.
• Support our organisation’s Press function, working collaboratively with our Press agency and Marketing Director to identify appropriate opportunities for ambassadors and high profile talent.
• Support our content creator work, working collaboratively with our Content Manager and Social Media Manager to identify appropriate opportunities for ambassadors and high profile talent. Work with our EDI team to ensure high profile talent and ambassadors reflect our diverse audience group.

Skills, Experience and Qualifications

Essential

• Demonstrable experience of working in a similar role leading on ambassador and high profile supporter relationship management, either client or agency side.
• Experience working in a celebrity environment, including talent booking, long-term relationship building and project management. Confident independently owning high profile ambassador and supporter relationships, with strong experience working collaboratively with high profile talent.
• Demonstrable ability to deliver ambassador talent strategies, tailored to key audiences and working with others to execute.
• Strong project management skills.
• Highly organised with the ability to use initiative to manage multiple tasks simultaneously and meet deadlines.
• A strong understanding of risk management.
• Understanding of Gen Z audiences and insights, and how these translate into high profile supporters and ambassadors, including awareness of trends.
• Driven individual who takes initiative and thrives in an ambitious environment.
• Strong communication skills and collaborative personality, comfortable dealing with senior stakeholders and giving feedback.

Desirable

• Budget management experience
• Experience attending photo / video shoots
• Experience of live events / experiential activations
• Experience within the charity / health sector
• Demonstrable interest in purpose-driven work
• Demonstrable experience working with influencers/content creators, and accompanying knowledge of gifting strategy

Application information

Applications will close at the end of 22nd January 2025 with the aim to commence interviews week commencing 9th February.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.

• Employee Assistance Programme
• Health Cash Plan
• Access to Self Space training and 1:1 therapy
• Core working hours of 10am to 4pm
• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.