Senior AI-Enabled Solutions Engineer

Cloudflare

United Kingdom

On-site

GBP 100,000 - 180,000

Full time

3 days ago

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Benefits offered by this job

Competitive pay

Flexible vacation

Paid parental leave

Healthcare

Life insurance

Commuter benefits

Job summary

Cloudflare is seeking a Customer Engineer to be the trusted technical advisor across the customer journey, owning discovery, architecture, onboarding, and long-term adoption of Cloudflare's security, networking and developer platform solutions.

You will work within the GTM organization, maintain executive-level relationships, drive technical outcomes with AI-augmented workflows, and carry a quota tied to new business and expansion opportunities, focusing on measurable value for C-level

Qualifications

Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
Exceptional presentation and stakeholder management skills, bridging technical details with C-suite strategy.
Strong understanding of SaaS metrics and value translation for enterprise customers.
Hands-on experience with AI tools, AI orchestration, or RAG architectures is a plus.
Proficiency in scripting or coding for integrations (Python/JavaScript) is desirable.

Responsibilities

Lead technical discovery and build bespoke architectures with Cloudflare’s portfolio.
Own onboarding, technical health, risk and expansion strategy for customers.
Support quarterly business reviews translating platform capabilities into ROI for executives.
Drive adoption and value realization across the customer journey with AI-augmented workflows.
Act as a trusted advisor throughout onboarding, renewal, and expansion phases.