Senior AI-Driven SDLC Transformation Lead

Amazon Web Services (AWS); Manchester; On-site; GBP 90,000 - 130,000; Full time

Job summary

AWS EMEA SARL (UK Branch) is seeking a Senior Customer Success Specialist to lead AI-driven digital product delivery transformations for enterprise clients. You will shape SDLC modernization strategies, influence product roadmaps, and ensure measurable business value through executive alignment and program governance.

You will define scalable methodologies, maturity models, and repeatable playbooks, while partnering with system integrators to scale customer success across numerous global

Qualifications

• Extensive experience shaping enterprise SDLC transformation at scale.
• Proven ability to influence C-suite and VP-level stakeholders.
• Strong track record building scalable customer success programs.

Responsibilities

• Design AI-driven digital product delivery strategies for enterprise clients.
• Develop transformation methodologies, maturity models, and playbooks.
• Collaborate with partners to scale customer success delivery.
• Drive value realization: development velocity, quality, time-to-market.
• Influence product roadmaps through customer insights and thought leadership.

Skills

SDLC transformation

Executive stakeholder engagement

AI-driven delivery

Customer success leadership

Change management

Tools

AWS Gen AI

Job description

AWS EMEA SARL (UK Branch) is seeking a Senior Customer Success Specialist to lead AI-driven digital product delivery transformations for enterprise clients. You will shape SDLC modernization strategies, influence product roadmaps, and ensure measurable business value through executive alignment and program governance.

You will define scalable methodologies, maturity models, and repeatable playbooks, while partnering with system integrators to scale customer success across numerous global