Senior AI-Driven SDLC Transformation Lead

Amazon Web Services (AWS); Greater London; On-site; GBP 130,000 - 170,000; Full time

Job summary

AWS EMEA SARL (UK Branch) is seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation initiatives for enterprise customers adopting Amazon Kiro and AWS Gen AI services. This senior IC role sits within the AWS Specialists & Partners Customer Success Center of Excellence, shaping SDLC modernization and organizational change at scale.

You will define methodologies and repeatable models that influence product roadmaps, GTM strategies, and

Qualifications

• 7+ years in senior customer-facing roles including customer success management, strategic consulting, or digital transformation advisory.

Responsibilities

• Design and lead AI-driven digital product delivery transformation strategies for enterprise customers adopting AWS Gen AI services.
• Build repeatable transformation methodologies, maturity models, and assessment frameworks.
• Synthesize customer learnings into playbooks informing AWS product roadmap and GTM strategy.
• Partner with strategic consultants and enablement programs to scale delivery.
• Monitor transformation health and drive measurable business value realization.

Skills

Customer success

Strategic consulting

Digital transformation

Executive influence

AI/automation adoption

Job description

AWS EMEA SARL (UK Branch) is seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation initiatives for enterprise customers adopting Amazon Kiro and AWS Gen AI services. This senior IC role sits within the AWS Specialists & Partners Customer Success Center of Excellence, shaping SDLC modernization and organizational change at scale.

You will define methodologies and repeatable models that influence product roadmaps, GTM strategies, and