Gen AI Transformation Lead for Enterprise Success

Amazon Web Services (AWS)

Manchester

On-site

GBP 120,000 - 160,000

Full time

8 days ago

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Job summary

Amazon Web Services (AWS) is seeking a Principal Customer Success Specialist - Gen AI to help enterprises transform planning, execution, and operations using Amazon Quick and generative AI. You will shape methodologies, frameworks, and repeatable models that drive value at scale.

As a senior individual contributor, you will influence product roadmaps and partner ecosystems, lead high-impact transformations, and engage C-level stakeholders to realize measurable business outcomes across global

Qualifications

Experience leading enterprise transformations with cloud services (AWS).
15+ years in senior customer-facing roles including success management or advisory.
Deep expertise in enterprise process transformation and change management.
Ability to articulate AI capabilities in business value terms to executives.

Responsibilities

Design and lead business execution transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI.
Build repeatable methodologies and playbooks to scale AI-driven business reinvention.
Collaborate with partners to enable transformation offerings and enablement programs.
Monitor transformation health and drive measurable business value realization.
Contribute to product roadmaps and GTM strategy with customer insights.