Senior Aftersales Manager – Lead a High-Performance Service Team

networx Recruitment; Wolverhampton; On-site; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Birthday leave

Pension scheme

Staff discounts

Dental on demand

Healthcare options

Job summary

Johnsons Cars in Wolverhampton is seeking a Service Manager/Aftersales Manager to lead workshop, service and parts teams within a top UK dealership network. You will drive performance, customer satisfaction and profitability while upholding brand standards.

With strong leadership, automotive industry experience and a track record of delivering results, you will plan, forecast and manage budgets, working closely with senior management to grow every aspect of the aftersales operation.

Qualifications

• Experience in aftersales in a main dealership.
• Drive to push the department forward and meet KPI standards.
• Proven track record of delivering results and customer satisfaction.
• Strong management and leadership skills and a genuine passion for the brand.
• Automotive or car dealership experience is necessary.

Responsibilities

• Lead workshop, service and parts staff; mentor and develop the team.
• Plan, forecast and deliver sales targets for the aftersales operation.
• Grow workshop utilisation and efficiency.
• Be responsible for the budget and help drive business performance.

Skills

Leadership

Management

Customer focus

KPI-driven

Job description

Johnsons Cars in Wolverhampton is seeking a Service Manager/Aftersales Manager to lead workshop, service and parts teams within a top UK dealership network. You will drive performance, customer satisfaction and profitability while upholding brand standards.

With strong leadership, automotive industry experience and a track record of delivering results, you will plan, forecast and manage budgets, working closely with senior management to grow every aspect of the aftersales operation.