Service & Aftersales Manager - Lead Team, Drive Growth

Current Vacancies; Wolverhampton; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Birthday Leave

Company Pension Scheme

Staff Discounts

Johnsons Benefits Platform

Dentist on Demand

Job summary

Johnsons Cars in Wolverhampton invites applications for a Service Manager/Aftersales Manager at our Skoda Dealership. You will lead workshop, service and parts teams, driving performance and customer satisfaction while aligning with brand standards.

The role emphasises budget control, forecasting, and delivering sales targets, with a focus on staff development and collaboration with senior leadership to grow the business.

Qualifications

• Previous experience working in an aftersales environment within a main dealership.
• Drive to push the department forward and achieve KPI standards.
• Track record of delivering results and customer satisfaction.
• Strong management and leadership skills with brand passion.

Responsibilities

• Accountable for workshop, service, and parts staff; coach and develop the team.
• Plan, forecast, and deliver sales targets.
• Grow workshop utilisation and efficiency.
• Manage own budget and drive business forward.
• Collaborate with head of business and department managers to improve performance.

Skills

Aftersales leadership

KPI driven

Team management

Motor trade experience

Job description

Johnsons Cars in Wolverhampton invites applications for a Service Manager/Aftersales Manager at our Skoda Dealership. You will lead workshop, service and parts teams, driving performance and customer satisfaction while aligning with brand standards.

The role emphasises budget control, forecasting, and delivering sales targets, with a focus on staff development and collaboration with senior leadership to grow the business.