Automotive Service Manager | Lead Profit & Performance

Workchain; Branston; On-site; GBP 45,000 - 63,000; Full time

Benefits offered by this job

Company vehicle

Pension scheme

Training & development

Quarterly bonus

Overachievement bonus

22 days holiday

Job summary

Workchain is seeking a Service Manager (Automotive) in the United Kingdom to lead a busy aftersales operation. You will manage a modern workshop, inspire a high-performing team, and drive profitability while maintaining exceptional customer service.

You will coach advisors and technicians, monitor KPIs, and collaborate with Parts. A franchised dealership background and proven leadership are essential; a demonstrator vehicle and structured training are provided.

Qualifications

• Experience in franchised dealership environments is preferred.
• Proven ability to lead, coach and develop teams.
• Strong financial awareness and KPI-driven performance management.

Responsibilities

• Lead, motivate and develop a high-performing service team.
• Drive departmental profitability and labour sales.
• Improve workshop productivity and utilisation; manage capacity and throughput.

Skills

Inspirational leader

People development

Financial awareness

Customer focus

KPI analysis

Calm under pressure

Organised communication

Process improvement

Job description

Workchain is seeking a Service Manager (Automotive) in the United Kingdom to lead a busy aftersales operation. You will manage a modern workshop, inspire a high-performing team, and drive profitability while maintaining exceptional customer service.

You will coach advisors and technicians, monitor KPIs, and collaborate with Parts. A franchised dealership background and proven leadership are essential; a demonstrator vehicle and structured training are provided.