Aftersales Manager: Lead High-Impact Service

Stellantis &You UK; Wimbledon; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Company Car Scheme

Company Discounts

Pension contributions

Annual leave

Single Private Medical

Employee Assistance Programme

Training Opportunities

Paid sick leave

Job summary

Stellantis &You UK in Wimbledon is seeking an Aftersales Manager to lead the dealership's aftersales team. You'll focus on driving performance within the workshop and enhancing customer service.

This role requires previous dealership experience and a passion for team development. You'll be responsible for optimising operations while ensuring compliance with all relevant regulations.

A competitive salary, performance bonuses, and a comprehensive benefits package are offered.

Qualifications

• Previous experience in a busy dealership environment is essential.
• Strong leadership skills to develop team performance.
• Ability to drive performance and customer satisfaction.

Responsibilities

• Engage your team to deliver commercial results and exceptional customer service.
• Drive performance of the workshop technician team.
• Lead customer-facing team to maximise upsell opportunities.
• Ensure compliance with financial processes and regulations.

Skills

Excellent customer service

Team leadership

Operational efficiency

Digital systems adoption

Job description

Stellantis &You UK in Wimbledon is seeking an Aftersales Manager to lead the dealership's aftersales team. You'll focus on driving performance within the workshop and enhancing customer service.

This role requires previous dealership experience and a passion for team development. You'll be responsible for optimising operations while ensuring compliance with all relevant regulations.

A competitive salary, performance bonuses, and a comprehensive benefits package are offered.