Senior After-Sales & Service Growth Lead

Syntegon Technology GmbH; East Midlands; Hybrid; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday + public holidays to ,

Christmas shutdown period

Pension Scheme with Aviva

Life Assurance benefit by Yu-Life

Cycle to work/Tech Scheme

Discretionary company bonus scheme

Job summary

Syntegon Technology Ltd. in Derby seeks an experienced after-sales service manager to identify and win new service opportunities, manage key accounts, and close contracts in the packaging industry.

You will work with customers across operational and executive levels, turning needs into measurable service growth. The role focuses on field engagement, consultative selling, and developing trusted partnerships.

Qualifications

• At least 5 years of experience in after-sales service management.
• Experience in the packaging industry or from similar capital equipment manufacturers.
• Proven track record of proactively winning new service business and growing accounts.
• Self-motivated sales professional who follows through to close deals.

Responsibilities

• Identify and develop new after-sales opportunities within existing and target accounts.
• Build long-term relationships with customers at all levels, from operators to senior decision-makers.
• Lead opportunities from prospecting through negotiation and contract closure.
• Prepare offers in SAP and follow up quotations to secure orders.
• Maintain accurate CRM forecasts and opportunity records.
• Spend the majority of time in direct customer engagement in the field.

Skills

after sales service management

packaging industry experience

Job description

Syntegon Technology Ltd. in Derby seeks an experienced after-sales service manager to identify and win new service opportunities, manage key accounts, and close contracts in the packaging industry.

You will work with customers across operational and executive levels, turning needs into measurable service growth. The role focuses on field engagement, consultative selling, and developing trusted partnerships.