Senior Administrator/Assistant Manager - Corporate Services

Ogier; Saint Helier; On-site; GBP 52,000 - 76,000; Full time

Job summary

Ogier in Jersey is seeking a Senior Administrator/Assistant Manager to lead a team delivering corporate administration services for a varied client portfolio. You will supervise complex client matters and partner with the Director and managers to grow client relationships.

You will manage transactions, draft minutes and resolutions, act as a 4-eyes signatory, ensure AML/CTF compliance, and drive process improvements while mentoring staff and maintaining high service standards.

Qualifications

• Strong background in corporate administration with at least 5 years’ experience.
• Solid knowledge of statutory laws and regulatory requirements.
• ICSA or STEP qualification and strong academic background.
• Excellent written and verbal communication skills.
• Commitment to high standards of client service.

Responsibilities

• Organise and attend client meetings, draft complex minutes and resolutions.
• Serve as 4-eyes signatory and resolve day-to-day admin queries and ensure compliance with policies.
• Support the Ogier Best Way ethos through process analysis for alignment and consistency.
• Mentor and develop staff through supervision and training.
• Contribute to process improvements and service innovations to enhance client experience.
• Ensure compliance with AML/CTF laws, due diligence, record keeping and reporting.

Skills

Corporate administration

Regulatory knowledge

ICSA/STEP

Written communication

Attention to detail

Client service

Education

ICSA/STEP qualification

Job description

Senior Administrator/Assistant Manager - Corporate Services

Department: Corporate & RORA Services - Ogier Global

Employment Type: Permanent

Location: Jersey

Description

Our approach is simple. We are committed to building long-lasting relationships with our clients, based on confidence and trust, whilst cultivating a positive working environment for our employees.

In this role, you will oversee a team of administrators delivering a range of corporate administration services to a varied portfolio of clients and entities. You will be expected to manage the more complex requirements of a large clients' affairs, working closely with the Director and other managers in the team to maintain and grow client relationships.

Key Responsibilities

• All aspects of transaction management, including organising and attending client meetings and drafting more complex minutes and resolutions
• Act as a higher authority on day-to-day administration queries and as 4-eyes signatory, ensuring that company policies, procedures and guidelines are adhered to and that a professional quality service is provided to clients and outside contacts
• Supporting the 'Ogier Best Way' ethos across the team through rigorous process analysis to drive alignment and consistency
• Acting as a mentor, supervising and assisting in the training and development of staff
• Contributing towards the business as a whole in identifying process improvements, including improvements in policies and procedures and any other service innovation changes that would improve the client experience
• Ensure understanding by the team and compliance with all applicable laws, regulations and internal policies and procedures, including those related to the prevention of anti-money laundering and terrorist financing, reporting of suspicious activity and transactions, client due diligence and record keeping
• Acting as a role model through effective positive leadership behaviours

Skills, Knowledge and Expertise

• A strong background in corporate administration services with at least 5 years relevant experience
• Strong technical knowledge of the applicable statutory laws and other related legal and regulatory requirements
• Excellent academic background and considerable practical experience, supported by a relevant professional qualification such as ICSA or STEP
• Excellent written and verbal communication skills
• Commitment to the highest standards of client service based on understanding needs and delivering solutions
• Strong working knowledge of Viewpoint would be an advantage
• Ability to provide sound and commercial advice
• Strong attention to detail. Must be committed and driven to achieving excellence for themselves, their client and their team