Administrator/Senior Administrator, Client Services (Private Equity)

Mourant; Saint Helier; Sur place; GBP 28 000 - 45 000; Plein temps

Résumé du poste

Mourant in Jersey is seeking an Administrator or Senior Administrator to support a diverse corporate client base within Governance Services. You will manage client onboarding and ongoing administration, ensuring high service levels and timely delivery.

The role offers mentoring and professional development. Strong admin experience in corporate, trust and fiduciary services is preferred and you will join a friendly, professional team.

Qualifications

• Must hold Entitled to Work status in Jersey, Channel Islands, UK.
• Studying towards STEP or CGI qualification.
• Good working knowledge of Microsoft desktop software.
• Knowledge of Document Management Systems and Viewpoint is advantageous.
• Strong communication and interpersonal skills.
• Ability to build relationships and work as part of a team.
• A positive and flexible approach.
• Ability to manage and prioritise tasks, time and people to meet deadlines.
• Ability to work independently.

Responsabilités

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients and ensure high standards.
• Understand transactions, provide technical support and training as required.
• Ensure client expectations are managed and relationships nurtured.
• Assist with day-to-day activities: timely processing, deadlines, WIP and debt collection.
• Delegate work and utilise team resources to maintain client services at expected standards.
• Other ad-hoc duties as requested.

Connaissances

Communication skills

Interpersonal skills

Teamwork

Time management

Independent work

Formation

STEP or CGI qualification

Outils

Microsoft Office

Document Management Systems

Viewpoint

Description du poste

Ready for a new challenge? We've got an exciting opportunity for a talented, experienced Administrator or Senior Administrator to join our ambitious and busy Governance Services team.

Reporting to the Senior Manager, you'll be responsible for providing high quality administration for a portfolio of corporate clients with particular emphasis on the client service aspects of the business, delivering excellent client services levels at all times. You'll be involved in the full life cycle of our clients, including the client take-on process and all aspects of the ongoing administration of the client.

In return, we can offer you focused mentoring and professional development support to ensure you continue to grow as the business grows and achieve your full potential.

If you've solid administration experience in corporate, trust and fiduciary services, and would like to join our friendly and professional team, we'd really like to hear from you.

Applications closing date: 21 November

About the role

• Manage and be wholly responsible for the administration of a diverse portfolio of corporate clients and ensure that client relationships and administration are conducted effectively and to a high standard
• Ensure that you have an understanding of the transactions you are working on, providing technical support and training to other employees as and when required
• Ensure client expectations are properly managed and valuable relationships are nurtured
• Assist with the effective management of day-to-day activities to include timely processing of work, meeting transactional and internal procedural deadlines and managing WIP and debt collection
• Appropriately delegate work and utilise the resources within the team to ensure client services are maintained at the expected standards
• Other ad-hod duties as requested

About you

• Must hold "Entitled" or "Entitled to Work" status in Jersey, Channel Islands, UK
• You’ll hold or be studying towards a relevant professional qualification (such as STEP or CGI)
• Good working knowledge of Microsoft desktop software
• Knowledge of specialist software e.g. Document Management Systems and Viewpoint would be an advantage
• Having good communication and interpersonal skills
• Being able to build relationships and work as part of a team
• A positive and flexible approach
• Ability to manage and prioritise tasks, time and people in order to meet deadlines
• Ability to work independently

We are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email [e-mail].