Senior Administrator

Interaction Recruitment; Farcet; On-site; GBP 28,000; Full time

Job summary

A well-established Fire & Safety company is seeking a proactive Branch Support Administrator to join their friendly team in Trowbridge. The role involves preparing quotations, managing customer inquiries, and providing sales support. The ideal candidate will have excellent organizational and communication skills, be confident in Microsoft Office, and hold a valid UK driving license. This full-time position offers a salary of up to £28,000 and a supportive work environment.

Benefits

28 days holiday

Training and development opportunities

Friendly and supportive working environment

Qualifications

• Excellent organisational skills and attention to detail.
• Strong communication skills with a customer-first approach.
• Must hold a valid UK driving licence.

Responsibilities

• Prepare and send quotations to customers.
• Respond to customer enquiries via phone, email, and in person.
• Manage stock control and book deliveries.
• Provide customer service and sales support to the branch team.
• Assist colleagues with admin duties as required.

Skills

Organisational skills

Communication skills

Microsoft Office proficiency

Customer service mindset

Job description

Branch Support Administrator - Fire & Safety Industry

Location: Trowbridge

Salary: Up to £28,000 per annum, Monday - Friday, 8:30am - 5:30pm

We are working with our valued client, a well‑established Fire & Safety company, to recruit a motivated and organised Branch Support Administrator to join their small, friendly team at their Trowbridge satellite office. This is a varied and rewarding role, ideal for someone who enjoys a mix of customer service, administration, and operational support, with the opportunity to work closely with all areas of the business.

What's on Offer

• Salary up to £28,000 per annum depending on experience
• 28 days holiday (including bank holidays)
• Training and development opportunities
• Friendly and supportive working environment
• Full‑time, permanent role – Monday to Friday, 8:30am - 5:30pm
• Varied role with genuine scope to get involved across the business

Key Responsibilities

• Preparing and sending quotations to customers
• Responding to customer enquiries via phone, email, and in person
• Carrying out general office administration tasks
• Managing stock control and booking deliveries
• Providing customer service and sales support to the branch team
• Assisting colleagues across the business with admin duties as required
• Supporting with occasional local deliveries (UK driving licence essential)

About You

• Excellent organisational skills and attention to detail
• Strong communication skills and a customer‑first approach
• Confident in Microsoft Office (Word, Excel, Outlook)
• Able to multitask and thrive in a small team environment
• Holds a valid UK driving licence

If you're proactive, personable, and looking for a role where you can make a real impact, we'd love to hear from you. Apply today or give us call to hear more (phone number removed).