Senior Administrator

The Methodist Church in Britain; England; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS pension scheme

Ongoing training and development

Career progression pathways

Onsite parking

Supportive team environment

Job summary

Cromer Group Practice in the United Kingdom is seeking a Senior Administrator to provide secretarial and clerical support to clinical staff, manage patient data entry and coding, and coordinate meetings within a GP practice.

The role requires full SystmOne training and strong IT and organizational skills, with experience in primary care and confidentiality essential. Part-time 30 hours per week, with tasks including complaints handling and ledger planning.

Qualifications

• Primary care experience in a UK setting is essential.
• Experienced administrator.

Responsibilities

• Secretarial and clerical support to clinical staff and the wider practice team
• Data entry and read coding of patient information and medical data into the clinical system
• Scanning medical documents, hospital records and letters into computerised patient records
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• Processing GDPR and subject access requests
• Administrative support to the practice manager, including first-line complaint handling
• Coordinating and planning meetings
• Ledger planning and duty rota

Skills

SystmOne (skills)

IT skills

Time management

Organisational skills

Effective communication

Confidentiality

Multi-tasking

Team collaboration

Tools

SystmOne

Job description

Senior Administrator in the practice support team at Cromer Group Practice, a GP practice. The post provides secretarial and clerical support to clinical staff, with patient data entry and read coding, scanning of records, workflow allocation for doctors, and GDPR and subject access requests. Part-time at 30 hours a week, the role also covers the practice manager's complaints handling, meeting coordination and rota and ledger planning. Primary care experience and full SystmOne training are essential, and applications without them will not be considered.

What the job involves

• Secretarial and clerical support to clinical staff and the wider practice team
• Data entry and read coding of patient information and medical data into the clinical system
• Scanning medical documents, hospital records and letters into computerised patient records
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• Processing GDPR and subject access requests
• Administrative support to the practice manager, including first-line complaint handling
• Coordinating and planning meetings
• Ledger planning and duty rota

Experience

• Primary care experience in a UK setting, essential
• Experienced administrator

Skills & knowledge

• Full SystmOne training, essential
• Excellent IT skills
• Time management and organisational skills
• Effective communication, working confidentially and discreetly
• Multi-tasking and attention to detail under pressure
• Working within a multi-disciplinary team and independently

What’s offered

• NHS pension scheme
• Ongoing training and development opportunities
• Career progression pathways within the practice and wider primary care network
• Onsite parking
• Supportive team environment