Senior Administrator

West Suffolk Clinical Commissioning Group; Cromer; Remote; GBP 19,000 - 23,000; Part time

Benefits offered by this job

NHS pension scheme

Ongoing training and development

Career progression pathways

Supportive team environment

Job summary

Cromer Group Practice is looking for an experienced senior administrator to join the busy practice support team. The role is part-time (30 hours per week) and requires prior UK primary care experience and full SystmOne training.

The post involves secretarial support, data entry, patient records management and first-line complaint handling. Ideal candidates will be well-organised, discreet, able to multi-task and work both independently and as part of a multidisciplinary team, with flexibility to

Qualifications

• Primary care experience is essential.
• Fully trained on SystmOne.
• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.

Responsibilities

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Data entry and read coding of relevant patient information and medical data into the clinical system
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• GDPR and SARS requests
• Administrative support to the practice manager (first line response complaint handling)
• Coordinating and planning meetings
• Ledger planning and duty rota

Skills

Primary care exp

SystmOne training

IT skills

Time management

Organisational skills

Communication

Discretion

Multi-tasking

Teamwork

Independence

Job description

About the Role

Cromer Group Practice has an opportunity for an experienced, senior administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a part- time basis of 30 hours per week.

Please note: in order for your application to be considered, it is essential that you have previously worked in similar role within a primary care setting in the UK. It is also essential that you are fully trained in SystmOne.

The main responsibilities of the role include:

• Undertaking a variety of administrative duties including the provision of secretarial and clerical support to clinical staff and other members of the practice team
• Data entry and read coding of relevant patient information and medical data into the clinical system
• Scanning patient information into computerised records, including medical documents, hospital records and letters, as necessary
• Allocating workflow for review by doctors or other health professionals
• Handling enquiries efficiently
• GDPR and SARS requests
• Administrative support to the practice manager (first line response complaint handling)
• Coordinating and planning meetings
• Ledger planning and duty rota

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

• Primary care experience is essential. Your application will not be considered without this.
• Fully trained on SystmOne. Your application will not be considered without this.
• An experienced administrator, with excellent IT, time management and organisational skills.
• Ability to communicate effectively, working in a confidential and discreet manner.
• Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
• Ability to work as part of a multi-disciplinary team, as well as independently.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

About Us

Join a progressive, modern GP practice committed to delivering high-quality patient care through innovation and digital transformation. You’ll work with a dynamic, supportive team in a friendly environment located close to the town and the beach, with onsite parking available for your convenience.

Benefits include:

• Career progression
• NHS pension scheme
• Ongoing training and development opportunities
• Career progression pathways within the practice and wider primary care network
• Supportive team environment

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.