Senior Administrative Assistant

Shared Services Partnership; Liss Forest; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Hampshire County Council’s Transfer of Care Hub is recruiting a Senior Administrative Assistant to provide essential administrative support and assist with hospital discharge services.

You will manage the hub inbox, track referrals via SharePoint, run reports and help coordinate communications across the multidisciplinary team.

Qualifications

• Experience in administration.
• Good general IT skills and willingness to develop.
• Ability to manage sensitive personal information.
• Strong prioritisation and organisational skills.
• Resilient and adaptable to changing demands.
• Confident written and verbal communication.
• Team player with a customer-focused approach.

Responsibilities

• Manage the Transfer of Care Hub inbox.
• Track referrals via the SharePoint list, add updates during meetings and undertake regular quality assurance.
• Process referrals to ensure timely case allocation.
• Run reports and transfer data between our different trackers.
• Support communication between members of the multidisciplinary team.

Skills

Administrative experience

General IT skills

Sensitive information handling

Prioritisation skills

Organisational skills

Written and verbal communication

Team player

Tools

SharePoint

Job description

Job description

Job Details:

Job Reference: HCC624422

Salary Range: £26,018 - £27,111 per annum

Work Location: Totton Hub, Totton (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 11 October 2026

Interview Date: 20 or 21 October 2026

The Role:

Joining the Transfer of Care Hub team as a Senior Administrative Assistant, you’ll provide excellent administrative support and assist with the delivery of essential hospital discharge services.

What you’ll do:

• Manage the Transfer of Care Hub inbox.
• Track referrals via our SharePoint list, add updates during meetings and undertake regular quality assurance.
• Process referrals to ensure timely case allocation.
• Run reports and transfer data between our different trackers.
• Support communication between members of the multidisciplinary team.

What we’re looking for:

• Previous administrative experience.
• Good general IT skills, and willing to develop these further.
• Ability to manage sensitive personal information.
• Strong prioritisation and organisational skills.
• Resilient and adaptable to changing demands.
• Confident written and verbal communication skills.
• Team player with a customer-focused approach.

Early applications are encouraged as we may close the advert ahead of the stated closing date.

Take a look at our Candidate Pack for more information about the Administrative Assistant role, team and our values. The section About you explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us?

• Make a difference: Watch this short video to find out more about the important work our Hospital Social Work Teams do
• Professional development: Comprehensive induction, followed by continuous learning, mentoring and supportive supervision.
• Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other roles you may have experience of may include: Admin Support, Support Specialist, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator.

Travel Requirements:

You may be required to visit other locations within Hampshire, and therefore need to have the ability to travel, as necessary.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

Additional Information:

Administrative Assistant Candidate Pack

Contact Details for an Informal Discussion:

For general enquiries, please contact [e-mail]
For an informal chat about the role, please contact Siobhan Ferguson, Transfer of Care Hub Lead on [e-mail]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.