School Improvement Senior Administrative Assistant

Shared Services Partnership; Winchester; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Hybrid working

Local Government Pension Scheme

Employee wellbeing support

Job summary

Hampshire County Council is seeking a School Improvement Senior Administrative Assistant to join HIAS and provide essential support to schools and education professionals across Hampshire. Based at Elizabeth II Court, Winchester, the role is hybrid and offers a permanent contract.

You’ll work closely with inspectors and advisers, manage records and data, handle enquiries with a high standard of customer service, and help organise school improvement activities.

Qualifications

• Experience in administrative and/or customer-focused environments.
• Strong organisational skills to manage varied workload and priorities.
• Excellent data entry accuracy and keyboard skills.
• Good written and verbal communication skills.
• Ability to build positive relationships with colleagues, schools and stakeholders.

Responsibilities

• Provide high-quality administrative support to the School Improvement Team.
• Act as a key point of contact for schools via phone, email and in person.
• Maintain accurate records, data and documentation using various systems and databases.
• Support inspectors and advisers with organisation of school improvement activities.
• Assist with managing enquiries, reports and information to ensure services run efficiently.

Skills

Organisational skills

Attention to detail

Written communication

Verbal communication

Interpersonal skills

Independence

Team player

Problem solving

MS Office

SharePoint

Teams

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

School Improvement Senior Administrative Assistant

Job Reference:HCC625090
Salary Range: £26,018 - £27,111 pro-rata, per annum
Work Location: Elizabeth II Court, Winchester (Hybrid Working)
Hours per week: 37 (part-time hours or a job share arrangement will be considered)
Contract Type: Permanent
Closing Date: 12 October 2026
Interview Date: w/c 19 October 2026

The Role:

Join our busy and supportive Hampshire Inspection and Advisory Service (HIAS) team as a School Improvement Senior Administrative Assistant, helping to deliver high-quality support to schools and education professionals across Hampshire.

This is a varied and rewarding role where you'll work closely with inspectors, advisers and colleagues, ensuring the smooth delivery of school improvement services and providing excellent support to schools and stakeholders.

What you’ll do:

• Provide high-quality administrative support to the School Improvement Team.
• Act as a key point of contact for schools, delivering excellent customer service by phone, email and in person.
• Maintain accurate records, data and documentation using a range of systems and databases.
• Support inspectors and advisers with the organisation and administration of school improvement activities.
• Assist with managing enquiries, reports and information to ensure services run efficiently.
• Work collaboratively with colleagues to deliver a professional and responsive service to schools across Hampshire.

What we’re looking for:

• Experience working in an administrative and/or customer-focused environment.
• Excellent organisational skills with the ability to manage a varied workload and competing priorities.
• Strong attention to detail with accurate data entry and keyboard skills.
• Good written and verbal communication skills.
• Ability to build positive working relationships with colleagues, schools and stakeholders.
• Confidence working independently whilst contributing effectively as part of a team.
• Ability to work under pressure and meet deadlines.
• Good problem-solving skills and the ability to use initiative when required.
• Experience using Microsoft Office applications, including Word, Excel, Teams and SharePoint.
• A flexible and adaptable approach, with the ability to work in a fast-paced and changing environment

Take a look at our Candidate Pack for more information about the Senior Administrative Assistant role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• Be part of a highly regarded team supporting schools and educational outcomes across Hampshire.
• Work alongside experienced education professionals and advisers.
• Gain valuable experience within a well-established and respected education service.
• Benefit from a supportive team environment with opportunities for learning and development.
• Flexible working arrangements are available, with both full-time and part-time applications welcomed.
• Competitive Benefits package, including access to the Local Government Pension Scheme and employee wellbeing support.
• Play an important role in helping schools and children achieve the best possible outcomes.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK.

Other job titles you may be searching for include: Senior Administrator, Administrative Assistant, Business Support Assistant, Education Administrator, School Improvement Administrator, Team Administrator, Office Administrator, Customer Service Administrator or Administrative Officer.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.