Senior Case Worker (Hospitals)

Shared Services Partnership; Basingstoke; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Employee Assistance Programme

Generous annual leave

Local Government Pension Scheme

Job summary

Hampshire County Council in Basingstoke is seeking a Senior Case Worker to join our Hospital Teams, delivering assessments and coordinating care to support safe hospital discharges.

You will work face-to-face with patients, families and providers, using a strengths-based approach to maximise wellbeing and independence, with opportunities to collaborate and learn within a supportive environment.

Qualifications

• Strong communication, negotiation and relationship management skills.
• Ability to work with people in difficult circumstances with compassion and collaboration.
• Strong analytical and problem-solving skills.
• Sound IT and record-keeping skills.
• Ability to work independently as well as part of a team.
• Knowledge of the Care Act 2014 and its eligibility criteria.
• Knowledge of the Mental Capacity Act 2005 and Best Interest decision making
• Knowledge of hospital discharge pathways

Responsibilities

• Completing assessments and reviews of individuals’ care and support needs in hospital, local community hospitals and care homes.
• Providing support and guidance to individuals to maximise their wellbeing and independence using a strengths-based approach.
• Collaborating with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Having the confidence and knowledge to make well-informed decisions where appropriate, and escalate to senior colleagues when needed.

Skills

Communication

Negotiation

Relationship management

Analytical skills

Problem solving

IT skills

Record-keeping

Independent working

Teamwork

Care Act 2014 knowledge

Mental Capacity Act 2005 knowledge

Hospital discharge pathways knowledge

Tools

IT systems

Job description

Select how often (in days) to receive an alert:

Senior Case Worker (Hospitals)

Job Reference: HCC624630

Salary Range: £34,273- £37,570 per annum

Contract Type: Permanent

Closing Date: 18 October 2026

Interview Date: w/c 26 October 2026

Early applications are encouraged as we may close the advert ahead of the stated closing date.

The Role:

Joining us as a Senior Case Worker, you’ll be part of our friendly and supportive team of social care and health care professionals based at Basingstoke Discovery Centre. You’ll also support our short-term service to deliver safe and efficient hospital discharges.

You’ll enjoy the benefits of engaging with people in a face-to-face environment, working alongside colleagues in a supportive space. There will be plenty of opportunities to collaborate and share learning with peers, whilst building positive relationships through your reviews in the hospital.

What you’ll be doing:

• Completing assessments and reviews of individuals’ care and support needs in Basingstoke Hospital, local community hospitals and care homes.
• Providing support and guidance to individuals to maximise their wellbeing and independence using a strengths-based approach.
• Collaborating with individuals, their families, providers, and other healthcare professionals to find and signpost to innovative, alternative community resources to meet individuals’ needs.
• Having the confidence and knowledge to make well‑informed decisions where appropriate, as well as knowing when a case or situation requires escalation to senior colleagues.

What we’re looking for:

• Strong communication, negotiation and relationship management skills.
• Ability to work with people in difficult circumstances in a compassionate and collaborative way.
• Strong analytical and problem‑solving skills.
• Sound IT and record‑keeping skills.
• Ability to work independently as well as part of a team.
• Knowledge of the Care Act 2014 and it’s eligibility criteria.
• Knowledge of the Mental Capacity Act 2005 and Best Interest decision making
• Knowledge of hospital discharge pathways

Take a look at our Candidate Pack for more information about the Senior Case Worker role, team and our values. The section‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

• Career growth: Our experienced Senior Case Workers can be considered for our social work apprenticeship scheme, leading to a career as a Qualified Social Worker. View our career pathways for more information about opportunities within our Adults Social Work service.
• Make a difference and feel proud of the work you do: Watch our short videos to find out more about the important work our Senior Case Workers do in our Hospital Teams .
• Professional development: Continuous learning, mentoring and supportive supervision.
• Work-life balance: Enjoy a fulfilling career with a good balance between work and home life.
• Employee support: Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here .

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer.

Travel Requirements:

You may be required to visit other locations within Hampshire or other local authority, and therefore need to have the ability to travel, as necessary.

Values Based Recruitment:

We recruit for attitudes and values in Adults’ Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.