Senior Administration Coordinator

Huntress - Maidstone; Aylesford; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Huntress - Maidstone is seeking a highly organised Senior Administration Coordinator to join a busy Kent-based team. This temp-to-perm role offers hybrid working after training and requires accuracy and proactive coordination to support stakeholders across the business.

The successful candidate will manage day-to-day admin, handle client and supplier inquiries, and prepare reports and presentations while maintaining high customer service standards in a fast-paced environment.

Qualifications

• Coordinate day-to-day administrative activity across the team and wider business.
• Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.
• Prepare documentation, correspondence, reports and presentations.
• Produce regular reports on activity, service levels and completion rates.
• Support process improvement and help develop more efficient ways of working.
• Handle general administrative duties including emails, filing, data entry and post.

Responsibilities

• Deliver a consistently high standard of customer service to all internal and external contacts.
• Respond to queries by phone and email promptly, taking ownership through to resolution.
• Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.
• Build strong working relationships with clients, colleagues and third-party providers.
• Support new starters and colleagues with administrative processes and system guidance.
• Maintain confidentiality and ensure all activity complies with company policies and relevant legislation.

Job description

Senior Administration Coordinator

£30,000 / £15.60 per hour

Full Time, Temporary to Permanent Opportunity

Hybrid working available after training but must be based in Kent

About the Role

We are seeking a highly organised and proactive Senior Administration Coordinator to join a busy and growing team based in Kent. This is an excellent temp-to-perm opportunity for an experienced administrator who enjoys coordinating activities, liaising with different people and delivering excellent customer service within a fast-paced environment.

Key Responsibilities

• Coordinate day-to-day administrative activity across the team and wider business.
• Act as a first point of contact for internal and external enquiries, providing a professional and responsive service.
• Liaise with clients, suppliers, managers and external partners to resolve queries and keep work moving.
• Prepare documentation, correspondence, reports and presentations.
• Produce regular reports on activity, service levels and completion rates.
• Support process improvement and help develop more efficient ways of working.
• Handle general administrative duties including emails, filing, data entry and post.

Customer Service Responsibilities

• Deliver a consistently high standard of customer service to all internal and external contacts.
• Respond to queries by phone and email promptly, taking ownership through to resolution.
• Escalate complex issues appropriately and follow up to ensure a satisfactory outcome.
• Build strong working relationships with clients, colleagues and third-party providers.
• Support new starters and colleagues with administrative processes and system guidance.
• Maintain confidentiality and ensure all activity complies with company policies and relevant legislation.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK