Senior Administration Assistant

Humber Youth Action Group; Hedon; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Free parking on site

Staff benefits package

Job summary

The Holderness Mental Health Team seeks a Band 3 Senior Administration Assistant to provide administrative support to consultants and medics. The role is 22.5 hours per week across 4–5 days, with training, supervision, and staff benefits on offer.

Based in Hedon, the team values flexibility, strong organisation, and a proactive approach to improving procedures and patient coordination. Free parking is available on site.

Qualifications

• RSA 3/OCR 3 or equivalent
• ECDL (Advanced)
• English and Maths at Level 2+
• 2 years admin/secretarial experience in office setting
• Experience with MS Word/Outlook/Excel and patient systems (SystmOne)

Responsibilities

• Provide secretarial support to medics.
• Organise clinics and appointments, input onto SystmOne, general admin.
• Liaise with clients and carers; reception cover may be required.
• Support busy team with flexible, adaptable approach.
• Assist in improving procedures and problem solving.

Skills

Flexible approach

Planning & prioritisation

Interpersonal skills

Education

A-level / vocational qualification

GCSEs incl English & Maths

Tools

Microsoft Office

SystmOne

Job description

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

The Holderness Mental Health Team, based in Hedon, Hull, requires an enthusiastic and motivated Band 3 Senior Administration Assistant to provide administrative support to the consultants and medics within the team.

This position is for 22.5 hours per week, to be worked across 4 or 5 days. You will be working within a supportive and friendly team, where training, development, and regular supervision will be provided. Free parking is available on site, along with a range of staff benefits.

Main duties of the job

• Providing secretarial support to the medics.
• Organising clinics, appointments, inputting onto SystmOne, general admin tasks, liaising with clients, carers.
• Reception cover may be required at times.
• Strong organisational an interpersonal skills required.
• Ability to change / improve procedures.
• Problem solving.
• The successful candidate will hold RSA 3/OCR 3 / ECDL advanced or equivalent. A good standard or English/Numeracy to Level 2.
• 2 Years previous experience of carrying out a range of administrative/secretarial procedures in an office setting.
• Experience of using Microsoft Word/ Outlook / Excel would be advantageous as would the use of patient systems/SystmOne.
• Some supervision and guidance for less experienced staff may also be expected.
• A flexible approach will be required for absence / annual leave cover.

About us

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you'll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you'll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Job responsibilities

For further information with regards to this vacancy please see the attached Job description and Person Specification.

Person Specification

Qualifications and Knowledge

• Knowledge of a range of work procedures and practices
• 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning
• OR demonstrable experience within A&C field at Advanced level
• Advanced keyboard skills: RSA/OCR III or equivalent/Advanced ECDL
• 3 or more GCSE/O levels which must include English and Maths
• Intermediate level of theoretical knowledge

Experience

• Experience of using a range of IT systems, including Microsoft Office applications
• Experience organising, preparing for and supporting meetings
• Experience of using a range of IT systems, including Microsoft Office applications
• Demonstrable experience of practice and procedures relevant to the area of work

Skills and Competencies

• Have a flexible approach to workload and enjoy working in a busy team.
• Able to plan and prioritise effectively
• Light physical effort required for lifting stationery, files, sitting at a keyboard.
• Supervision Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.