Senior Admin Lead for Youth Services – Hybrid

Hampshire County Council; Winchester; Hybrid; GBP 29,000 - 32,000; Part time

Benefits offered by this job

Professional development

Work-life balance

Health & wellbeing program

Pension scheme

Job summary

Hampshire County Council is seeking a Senior Business Support Officer (Younger Adults) in Winchester. You will lead a team of Business Support Assistants, manage workloads, coordinate inboxes and meetings, and support recruitment and development of staff in a hybrid, part-time permanent role.

Join a supportive team that values process improvements, strong customer service and effective collaboration with managers, colleagues and partner organisations.

Qualifications

• Experience supervising or managing a team in an administrative environment.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• Excellent communication and customer service skills.
• Experience working with confidential and sensitive information.
• Confidence using Microsoft 365 and learning new systems.
• A proactive approach to problem-solving and continuous improvement.

Responsibilities

• Leading and supporting a team of Business Support Assistants.
• Managing team workloads and tracking progress to ensure service standards are met.
• Coordinating shared inboxes, diaries and meetings.
• Supporting recruitment, induction and development of team members.
• Championing new systems, processes and ways of working.
• Building positive relationships with colleagues, customers and partner organisations.

Skills

Team supervision

Organisational skills

Communication

Confidential data handling

Continuous improvement

Problem-solving

Microsoft 365 proficiency

Tools

Microsoft 365

Job description

Hampshire County Council is seeking a Senior Business Support Officer (Younger Adults) in Winchester. You will lead a team of Business Support Assistants, manage workloads, coordinate inboxes and meetings, and support recruitment and development of staff in a hybrid, part-time permanent role.

Join a supportive team that values process improvements, strong customer service and effective collaboration with managers, colleagues and partner organisations.