Administrative Officer - Hybrid, Children’s Services

Hampshire County Council; Winchester; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous annual leave and pension

Ongoing training and development

Job summary

Hampshire County Council is seeking an Administrative Officer to join the busy Services for Young Children (SfYC) team in Winchester. The role focuses on bringing administrative discipline, triaging inquiries, data handling in Excel, and supporting funding processes for Early Years education.

The post is full-time, permanent, with hybrid working (4 days remote). Applicants should have substantial admin experience, strong organisation, and good communication skills to help deliver high-quality

Qualifications

• Significant administrative experience with proven organisational skills.
• Ability to manage competing priorities in a busy environment and meet deadlines.
• Experience with data handling, record-keeping and confidential information.
• Strong written and verbal communication with proactive problem solving.
• Proficient in Microsoft 365 applications and standard office procedures.

Responsibilities

• Provide administrative support across the Services for Young Children team.
• Manage contact triage and ensure enquiries are accurately recorded.
• Use Excel and other tools to maintain data quality and generate reports.
• Follow and update procedures to support consistent service delivery.
• Process Early Years Education Funding claims through IT systems.
• Respond to routine enquiries and escalate complex issues as needed.
• Monitor invoices and ensure compliance with corporate procedures.
• Build effective relationships with colleagues and customers.
• Prioritise workloads to meet deadlines and support team objectives.
• Support learning and continuous improvement within the team.

Skills

Administrative experience

Education

Relevant qualifications or equivalent experience

Tools

Excel

SharePoint

Word

Job description

Hampshire County Council is seeking an Administrative Officer to join the busy Services for Young Children (SfYC) team in Winchester. The role focuses on bringing administrative discipline, triaging inquiries, data handling in Excel, and supporting funding processes for Early Years education.

The post is full-time, permanent, with hybrid working (4 days remote). Applicants should have substantial admin experience, strong organisation, and good communication skills to help deliver high-quality