Hybrid Admin & Social Care Support Specialist

Hampshire County Council

Totton

Hybrid

GBP 26,000 - 27,000

Full time

2 days ago

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Job summary

Hampshire County Council is seeking a Business Support Assistant in Totton to provide high-quality administrative support for Social Work teams serving older adults. The role involves handling enquiries, maintaining records, processing information, coordinating meetings and taking minutes, with a collaborative customer‑focused approach.

The position is full-time, hybrid with four days remote, and offers a structured induction, ongoing development and generous pension benefits.

Qualifications

Strong administration and customer service skills.
Excellent written and verbal communication; good organisational skills and the ability to manage competing priorities; confident using Microsoft 365 and able to learn new IT systems.
Flexible, team-focused approach with a commitment to inclusion, respect and excellent service.

Responsibilities

Providing administrative support to Social Work teams supporting older adults. Responding to enquiries from colleagues, partners and the public.
Maintaining accurate records on case management systems.
Processing information and documentation accurately.
Coordinating meetings and supporting the day-to-day running of the service.
Working collaboratively with colleagues to deliver excellent customer service.
Taking minutes at internal and occasional safeguarding meetings, including coordinating invitations and distributing records.