Senior Account Director

HCG; Manchester; On-site; GBP 65,000 - 85,000; Full time

Job summary

A global healthcare communications leader in Manchester is seeking a Senior Account Director to manage medical education plans, build strong client relationships, and ensure successful project implementation. Candidates should have a degree in life sciences or related fields, alongside at least 5 years of experience in the healthcare or biotech industry. This role emphasizes effective communication and project management skills with opportunities for mentorship and growth.

Qualifications

• Minimum of 5 years’ experience in health/medical pharmaceuticals or biotech.
• Understanding of market dynamics in therapeutic areas.
• Experiences in estimating costs and developing budgets.

Responsibilities

• Manage medical education plans for multiple brands.
• Build client relationships and trust through project management.
• Analyze accounts and raise issues for enhancement.

Skills

Medical communications

Project management

Budget management

Client relationship management

Scientific storytelling

Education

Degree in life science or liberal arts, marketing or communications

Job description

Healthcare Consultancy Group (HCG) is the global healthcare communications partner for pharma and biotech that accelerates the impact of medical science.

HCG boldly defines the healthcare communications landscape at the convergence of people, purpose, science, and technology, driving the impact that pharma needs to realize the promise of innovative medicines.

We’ve created a unique model of four powerhouses—Commercial & Marketing, Medical Affairs, Publications, Regulatory—that enables hyperconnected, audience‑centric engagement that delivers health impacts for our clients.

Why? Science requires it. HCPs demand it. Patients deserve it. Pharma inspires it.

Our Purpose

We accelerate the impact of science.

Scientific discovery moves humanity forward, creating better ways to connect, to care, to live. The innovations our clients create not only improve lives but save them. We work every day to maximize that impact.

With the unrivaled ability to define what’s next, we keep clients ahead of the evolving industry landscape. Equally expert in the science and the humans behind it, we interrogate our client’s challenge to identify real opportunity. Our industry foresight is matched with relentless execution, and we partner with clients to ensure their story connects with the right audience when it matters most.

Together, we move medicine closer to patients. Together, we accelerate the impact of science

As Senior Account Director, you will independently manage medical education plans for brands from strategic concept development through implementation and financial reconciliation, driving daily development and execution of account initiatives. You will be responsible for building client relationships and trust by leading project management initiatives across client teams. You will work with all levels of the organization, optimize internal team processes and procedures, and proactively manage direct reports.

What You Will Do:

• Act as a resource for client, ensuring resolution of day‑to‑day account issues
• Understand client needs; write proposals to address unmet client needs and opportunities
• Advise clients on project development and objectives, communication strategies, and tactical recommendations; and make concise recommendations to help move business forward
• Regularly perform account analysis, proactively raising issues and/or suggesting changes to enhance profitability and prevent project overages
• Demonstrate ability to lead projects and programs to completion accurately, on time, and within budget
• Be responsible for overall account fiscal status, including reconciliation
• Contribute to and/or lead monthly forecasting exercises
• Manage, develop, and mentor direct reports, providing directional guidance to client‑facing teams across a wide range of responsibilities
• Oversee execution of all account initiatives from inception through completion; create actionable plans, provide ongoing feedback for direct reports
• Collaborate with other department heads to ensure project continuity and quality, and timely product end results
• Be an active participant and leader in client pitches, delivering logical, succinct, appropriate, and compelling messages

Requirements:

• Degree in life science or degree in liberal arts, marketing or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• A minimum of 5 years’ experience in health/medical pharmaceuticals or biotech, and/or technical communications
• Understanding of market dynamics in therapeutic areas is preferred
• Understanding of scientific messaging, KOL/DOL engagement strategies, and meetings management for advisory boards, symposia and promotional speaker training
• Comprehension of medical terminology
• Availability and willingness to travel as needed
• Experience estimating costs and developing budgets
• Prior supervisory experience and the ability to motivate others to attain goals

The Healthcare Consultancy Group is an Equal Opportunity Employer. We welcome all applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Omnicom Health is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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