Senior 2nd Line IT Support Technician – Worthing

Jago Consultants; Worthing; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

28 days holiday

Company Pension Scheme

Bonus Scheme

Job summary

Jago Consultants in Worthing is seeking a friendly and experienced Senior 2nd Line Support Technician for their busy help desk. The role involves server configuration, monitoring, log review, and hands-on support across servers, desktops, networking devices, printers, and bespoke software.

Applicants should have at least 1 year of similar experience and solid customer service skills. Opportunities exist to perform client site checks for installations and upgrades, with salary ranging from

Qualifications

• 1+ years’ experience in a similar support role.
• Good customer service skills and a friendly demeanor.
• Experience with server and desktop products is beneficial.

Responsibilities

• Server configuration and monitoring.
• Checking daily log files.
• Backing up logs and monitoring alerts.
• Hands-on work with servers, desktops, routers, printers and bespoke applications.
• Occasional client site checks for installations and upgrades.

Job description

Jago Consultants in Worthing is seeking a friendly and experienced Senior 2nd Line Support Technician for their busy help desk. The role involves server configuration, monitoring, log review, and hands-on support across servers, desktops, networking devices, printers, and bespoke software.

Applicants should have at least 1 year of similar experience and solid customer service skills. Opportunities exist to perform client site checks for installations and upgrades, with salary ranging from