Security Operations Leader: Grow Branch & Lead Teams

Mitie Group plc.; England; On-site; GBP 42,000 - 54,000; Full time

Job summary

Mitie Group plc. is seeking a Security Operations Manager to oversee branch operations and drive the business plan, ensuring objectives and targets are met through effective management of staff and customer relations. You will work with the Regional Management Team to uphold service levels and client satisfaction.

The role focuses on welfare, performance coaching, and timely completion of tasks, contributing to regional growth and ensuring robust business processes at the branch level.

Qualifications

• Must hold a full driving licence.
• Front line SIA licence required.
• At least 2 years security industry experience.
• Financially aware.
• Good interpersonal skills.
• Proven experience in problem solving.

Responsibilities

• Oversee branch operations and ensure delivery of objectives and targets.
• Recruit, motivate and train branch staff for optimal staffing.
• Manage customer requirements and provide visit reports when needed.
• Conduct staff appraisals, set objectives, and develop direct reports.
• Build and maintain positive relationships with clients and colleagues.
• Act as Duty Manager for the manned guarding business on a rota.

Job description

Mitie Group plc. is seeking a Security Operations Manager to oversee branch operations and drive the business plan, ensuring objectives and targets are met through effective management of staff and customer relations. You will work with the Regional Management Team to uphold service levels and client satisfaction.

The role focuses on welfare, performance coaching, and timely completion of tasks, contributing to regional growth and ensuring robust business processes at the branch level.