Senior Security Operations Manager — Multi-Site Leader

Mitie; South Yorkshire; Vor Ort; GBP 55.000 - 75.000; Vollzeit

Zusammenfassung

Mitie is seeking an experienced Security Operations Manager to oversee the South Yorkshire portfolio. You will lead multi-site security operations, ensure compliance, and drive continuous improvement while maintaining high customer service standards.

You will develop and manage teams, control costs, and build strong relationships with clients and stakeholders to deliver reliable security services across the region.

Qualifikationen

• Minimum 2 years' experience in a security management or operational leadership role.
• Front Line SIA Licence.
• Full UK Driving Licence - no more than 3 points.
• Proven experience managing teams across multiple locations.
• Experience of incident management and operational problem solving.
• Excellent communication and stakeholder management skills.
• Commercial awareness with the ability to manage budgets and operational costs.
• Experience within a manned guarding environment.
• IOSH Managing Safely qualification / HABC Level 3.
• Knowledge of workforce management and scheduling systems.
• Experience managing key or corporate accounts.

Aufgaben

• Lead and manage day-to-day delivery of security operations across multiple sites.
• Ensure contracts meet customer requirements, company standards and contractual obligations.
• Drive operational excellence via planning, performance management and resource allocation.
• Monitor service delivery, identify improvements and implement corrective actions.
• Act as Duty Manager on rota basis during incidents and out-of-hours escalations.
• Recruit, onboard, develop and retain security teams.
• Conduct welfare checks, site visits and employee engagement activities.
• Manage performance, attendance, conduct and capability per procedures.
• Carry out performance reviews and development plans for direct reports.
• Identify talent and succession opportunities and promote a culture of accountability and improvement.
• Build and maintain relationships with customers and conduct regular meetings/site reviews.
• Produce service reports, action plans and operational updates.

Kenntnisse

Minimum 2 years' experience in acurity

Front Line SIA Licence

Full UK Driving Licence

People leadership across multiple loc

Incident management

Stakeholder management

Budget awareness

Experience in manned guarding

IOSH Managing Safely / HABC Level 3

Workforce management systems

Key/Corporate accounts experience

Jobbeschreibung

Mitie is seeking an experienced Security Operations Manager to oversee the South Yorkshire portfolio. You will lead multi-site security operations, ensure compliance, and drive continuous improvement while maintaining high customer service standards.

You will develop and manage teams, control costs, and build strong relationships with clients and stakeholders to deliver reliable security services across the region.