Security Operations Manager - Branch Lead

Mitie Group plc.; Northampton; On-site; GBP 38,000 - 47,000; Full time

Job summary

Mitie Business Services – Security in Northampton is seeking a Security Operations Manager to oversee branch performance and deliver on the division's objectives. You will manage daily operations, drive customer service, and develop staff to maintain high standards of security provision.

The role requires a front line SIA licence, a full driving licence, and at least two years in security. You will report to regional management and act as Duty Manager on a rota, with emphasis on welfare,

Qualifications

• Must hold a full driving licence.
• Front line SIA licence required.
• At least 2 years security industry experience.
• Financial awareness and cost-conscious mindset.
• Strong interpersonal and communication skills.
• Proven problem-solving abilities.

Responsibilities

• Oversee day-to-day branch operations and ensure security services meet objectives.
• Lead staff recruitment, motivation, training, and resource planning for the branch.
• Prepare and review monthly branch reports and performance dashboards.

Skills

Full driving licence

Front line SIA licence

Security industry experience

Financial awareness

Interpersonal skills

Problem solving

Job description

Mitie Business Services – Security in Northampton is seeking a Security Operations Manager to oversee branch performance and deliver on the division's objectives. You will manage daily operations, drive customer service, and develop staff to maintain high standards of security provision.

The role requires a front line SIA licence, a full driving licence, and at least two years in security. You will report to regional management and act as Duty Manager on a rota, with emphasis on welfare,