Security Operations Console Specialist

Corps Security; Greater London; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

High staff discounts & rewards scheme

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

New business lead scheme

Employee assistance programme

Job summary

Corps Security is seeking a professional and highly organised Security Support Centre Console Operator to join our Corporate Security Operations team. This critical role supports the day-to-day operation of a busy Security Support Centre across multiple locations, monitoring security systems and coordinating incidents.

You will work 48hrs per week on a 4on4off rotation (days/nights 7-7) with ad hoc shifts. Excellent IT and incident management skills are essential.

Qualifications

• Experience within a SOC, Security Support Centre or Control Room.
• Knowledge of C-Cure 9000 Access Control System - desirable
• Must hold a valid SIA Door Supervisor Licence
• Strong incident management and escalation experience
• Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
• Able to achieve vetting to BS7858 Standards

Responsibilities

• Monitor security activity across multiple locations, identifying and responding to incidents that may impact employees, assets or business operations
• Manage incident reporting, notification processes and security communications in line with established procedures
• Coordinate emergency escalations and support crisis management activities as required
• Oversee access control operations, including cardholder administration, visitor management processes and system monitoring
• Monitor alarms, CCTV systems and other security technologies, ensuring appropriate responses are initiated
• Support travel monitoring activities by tracking employee travel and escalating relevant risks or incidents
• Maintain accurate records, contact lists, spreadsheets, operational logs and security documentation
• Provide professional communication and support to employees, contractors, visitors, management teams and external agencies
• Ensure security policies, procedures and operational standards are consistently followed
• Provide operational support outside standard business hours when required

Skills

SOC experience

C-Cure 9000

SIA Door Supervisor Licence

Incident management

IT skills (Excel)

BS7858 vetting

Job description

Corps Security is seeking a professional and highly organised Security Support Centre Console Operator to join our Corporate Security Operations team. This critical role supports the day-to-day operation of a busy Security Support Centre across multiple locations, monitoring security systems and coordinating incidents.

You will work 48hrs per week on a 4on4off rotation (days/nights 7-7) with ad hoc shifts. Excellent IT and incident management skills are essential.