Security Operations Manager

OCS Group Limited; City Of London; Sur place; GBP 55 000 - 75 000; Plein temps

Résumé du poste

OCS Group Limited in London is seeking a Security Operations Manager to lead security operations across two central London locations. You will report to the Senior Security Manager and oversee a 24/7 shift pattern and site security staffing.

The role requires SIA Door Supervisor and CCTV licenses, NSV/SC clearances, and proven experience managing large security teams. You will ensure regulatory compliance, risk assessment, and incident response.

Qualifications

• Valid SIA Door Supervisor and CCTV licences.
• DS licence
• NSV clearance to SC level
• 3yrs+ resident in the UKBS7858 and BPSS clearance to be obtained prior to start
• SC clearance obtained during probation period
• At least 2 years' management experience in corporate security, HM Forces, Police or a similar environment.
• Experience managing large security teams.
• Strong leadership, communication and organisational skills.
• Experience producing reports and chairing operational briefings.
• Good IT skills, including Microsoft Office and security systems.
• Good understanding of Health & Safety, security compliance and risk management.
• Ability to remain calm and make sound decisions during incidents.
• Flexible approach to operational requirements.
• Ability to meet all relevant vetting and licensing requirements.

Responsabilités

• Lead security operations in line with OCS, client, statutory and contractual requirements.
• Act as the main site contact for security incidents and contracted staffing levels are maintained with trained and licensed personnel.
• Manage security control rooms and associated systems.
• Complete site risk assessments and implement appropriate controls.
• Carry out regular security inspections, including out-of-hours visits.
• Coordinate responses to incidents and changing security risks.
• Work with OCS colleagues to manage Security, Health & Safety and Fire Prevention requirements.
• Maintain relationships with external agencies including Police and Fire & Rescue Services.
• Lead and manage Security Supervisors, Security Officers and Front of House teams.
• Manage absence cover, standby resources, shift changes and event security.
• Deliver team briefings and operational training needs and ensure licences and competencies remain current.
• Manage employee relations matters in line with OCS procedures.
• Monitor staffing requirements and support recruitment where required.
• Ensure employees receive appropriate site and operational training.
• Maintain sufficient trained personnel for contingency and standby cover.

Connaissances

Leadership

Communication

Organisational skills

Outils

Microsoft Office

Security systems

Description du poste

About The Role

The Security Operations Manager is responsible for leading security operations across 2 central London locations, ensuring a safe, secure and compliant environment. Reporting to the Senior Security Manager, you'll act as the key site contact for security and manage service delivery across a 24/7 Shift Pattern: Work 4 consecutive day shifts (07:00-19:00), followed by 4 days off, then 4 consecutive night shifts (19:00-07:00), followed by 4 days off.

Key Responsibilities

Security Operations

• Lead security operations in line with OCS, client, statutory and contractual requirements.
• Act as the main site contact for security incidents and contracted staffing levels are maintained with trained and licensed personnel.
• Manage security control rooms and associated systems.
• Complete site risk assessments and implement appropriate controls.
• Carry out regular security inspections, including out-of-hours visits.
• Coordinate responses to incidents and changing security risks.
• Work with OCS colleagues to manage Security, Health & Safety and Fire Prevention requirements.
• Maintain relationships with external agencies including Police and Fire & Rescue Services.

People Management

• Lead and manage Security Supervisors, Security Officers and Front of House teams.
• Manage absence cover, standby resources, shift changes and event security.
• Deliver team briefings and operational training needs and ensure licences and competencies remain current.
• Manage employee relations matters in line with OCS procedures.

Compliance & Administration

• Maintain accurate Assignment Instructions, SOPs, Security Manuals and risk assessments.
• Maintain records of incidents, staffing and additional security cover.
• Provide information for management reports and operational planning.
• Monitor additional security expenditure.
• Ensure correct use of IT and security systems in line with OCS and client policies.
• Review incidents and performance to identify service improvements.

Recruitment & Training

• Monitor staffing requirements and support recruitment where required.
• Ensure employees receive appropriate site and operational training.
• Maintain sufficient trained personnel for contingency and standby cover.

Team Responsibility

Typical operational responsibility for:

• 8 Security Supervisors
• 60+ Security Officers
• 10+ Front of House colleagues
• Team numbers may vary.

Qualifications, Skills & Experience

Essential

• Valid SIA Door Supervisor and CCTV licences.
• DS licence
• NSV clearance to SC level
• 3yrs+ resident in the UKBS7858 and BPSS clearance to be obtained prior to start
• SC clearance obtained during probation period
• At least 2 years' management experience in corporate security, HM Forces, Police or a similar environment.
• Experience managing large security teams.
• Strong leadership, communication and organisational skills.
• Experience producing reports and chairing operational briefings.
• Good IT skills, including Microsoft Office and security systems.
• Good understanding of Health & Safety, security compliance and risk management.
• Ability to remain calm and make sound decisions during incidents.
• Flexible approach to operational requirements.
• Ability to meet all relevant vetting and licensing requirements.

Desirable

• Experience in a large corporate or multi-site environment.
• Experience managing budgets, subcontractors or security resources.
• Knowledge of business continuity and emergency planning.

Additional Information

This role supports a 24/7 security operation and may require flexibility for incidents, events, out-of-hours visits and emergency The Company:OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity