Security Control Centre Operator: 24/7 CCTV & Incidents

Staffline; Greater London; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Life Assurance

Licence renewal support

Employee Discount Scheme

Holiday allowance

Progression opportunities

Progression training and development

Refer a friend scheme

Free uniform provided

Job summary

Allied Universal is recruiting a Security Control Centre Operator in London. You will monitor CCTV, alarms, and access systems across sites, escalate incidents, and maintain accurate records. The role requires strong communication, attention to detail, and experience in a SSC/SOC environment.

The position includes day-to-day operations, system health checks, and travel risk management using Crisis24, with a 4 on, 4 off shift pattern and UK right to work.

Qualifications

• Experience in a SSC or SOC environment.
• SIA licences required: CCTV Licence and either Security Guarding or Door Supervisor.
• Excellent written and verbal communication; strong attention to detail.

Responsibilities

• Monitor CCTV, alarms, and access control across multiple UK sites.
• Manage incidents, escalate per procedures, and maintain DOB records.
• Coordinate with on-site staff, facilities, and emergency services during activations.
• Maintain CCTV health checks, system logs, and data protection compliance.
• Support travel risk management using Crisis24 and related platforms.

Skills

CCTV Monitoring

Alarm Monitoring

Access Control

Incident Management

Communication

Documentation

MS Office

Crisis24

Education

SIA CCTV Licence

SIA Guarding Licence

Tools

Crisis24

Job description

Allied Universal is recruiting a Security Control Centre Operator in London. You will monitor CCTV, alarms, and access systems across sites, escalate incidents, and maintain accurate records. The role requires strong communication, attention to detail, and experience in a SSC/SOC environment.

The position includes day-to-day operations, system health checks, and travel risk management using Crisis24, with a 4 on, 4 off shift pattern and UK right to work.