Control Room Operator – CCTV & Incident Response Lead

Corps Security; Paisley; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

25 Days annual leave per annum

Company sick pay scheme

Access to Digital GP & Medicash Scheme

Excellent Company Pension Scheme

Death in Service - 3x salary

Enhanced Family Leave Pay

High staff discounts & rewards scheme

Recruitment bonus scheme

New business lead scheme

Employee Assistance Programme

Job summary

Corps Security is seeking an experienced Control Room Operator to detect and prevent incidents across our sites. You will liaise with peers and clients, monitoring security systems and maintaining high service standards while prioritising safety.

The role involves day, night and weekend shifts and a strong focus on customer service. The ideal candidate will have an SIA CCTV licence, excellent IT skills including Excel, and be able to pass BS7858 vetting.

Qualifications

• Excellent communication skills and a strong customer focus are essential.
• Excellent IT skills including Microsoft Office (Excel) are essential.
• SIA CCTV Licence is essential.
• Previous ARC experience is desirable.
• Able to achieve vetting to BS7858 standards.

Responsibilities

• Liaise daily with peers, operational management teams and the client.
• Operate, monitor and prioritise all security systems in the Control Centre in an effective manner, ensuring that all work is undertaken in compliance with the site-specific assignment instructions and current legislation.
• Manage Access and Egress in line with site specific Assignment Instructions.
• Record all events and actions monitored from within the control room.
• Respond and react to any incidents or security issues that may arise.
• Report any faults with the technology following the escalation process.
• Work alongside the emergency services and other security providers to ensure high standards.
• Produce written reports on incidents and occurrences in line with client requirements and company standards.
• Ensure safety of all persons on site.
• Perform ad hoc duties as directed.

Skills

Excellent communication

Strong customer focus

IT Skills including Microsoft Office (

SIA CCTV Licence

ARC experience

BS7858 vetting

Job description

Corps Security is seeking an experienced Control Room Operator to detect and prevent incidents across our sites. You will liaise with peers and clients, monitoring security systems and maintaining high service standards while prioritising safety.

The role involves day, night and weekend shifts and a strong focus on customer service. The ideal candidate will have an SIA CCTV licence, excellent IT skills including Excel, and be able to pass BS7858 vetting.