Security Officer

Anchor Group Services; Daventry; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Full uniform provided

Employee Assistance Programme 24/7

Auto Enrolment Pension

Cycle to Work Scheme

Anchor Academy access

Discounted training

Job summary

Anchor Group Services is recruiting a Security Officer for the CEVA DIRFT Daventry site. The role involves patrolling, access control and delivering high-quality customer service within a busy logistics environment.

You will hold a valid SIA Frontline licence (DS/SG), and demonstrate strong communication, reliability and punctuality while maintaining safety and security on site. Training and development opportunities are available through Anchor Academy.

Qualifications

• Minimum 5-year employment history.
• Valid frontline SIA licence DS or SG.
• Customer service experience and ability to handle conflict professionally.
• Flexible to meet job requirements.
• Excellent written and verbal communication skills.

Responsibilities

• Perform regular patrols and monitor site activity.
• Control access and escort visitors as required.
• Report irregularities and incidents to Control Room/Management.
• Prepare accurate site records and incident reports.
• Provide professional, friendly service to employees, visitors and contractors.

Skills

Customer service

Communication

Conflict management

Reliability

Punctuality

Education

SIA Frontline DS/SG licence

Job description

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Working Hours: Monday, Tuesday, Saturday, and Sunday, 06:00-18:00 - 48 hours per week

Pay: £13.46 per hour

Location: CEVA DIRFT Daventry - Unit E Danes Way, Daventry, Northamptonshire, NN6 7GX

Reporting to: Regional Supervisor & Operations Manager

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team on our prestigious contract with CEVA Logistics, based as CEVA DIRFT Daventry.

The site is a busy logistics environment, and you will play a key role in maintaining safety, security, and smooth daily operations. As Security Officer, you will be responsible for conducting regular patrols, controlling access, monitoring site activity, and delivering a high standard of customer service to employees, visitors, and contractors. This is an excellent opportunity to join a professional and supportive team, helping to create a safe, secure, and welcoming environment across the site.

The successful candidate must have a valid SIA Door Supervisor (DS) or Security Guarding (SG) Licence as a minimum.

Are you a reliable and professional individual with strong communication skills and a proactive approach to security? If so, we would love to hear from you.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times.

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Nottingham, Derby, Burton upon Trent, Leicester, Loughborough, Chesterfield, Mansfield, Newark-on-Trent, Long Eaton, Ilkeston, Ripley, Belper, Swadlincote, Alfreton and Coalville.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.