Security Officer

Anchor Group Services; Dursley; In loco; GBP 19.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free on-site parking

Full uniform provided

Employee Assistance Programme 24/7

Descrizione del lavoro

Anchor Group Services is seeking an experienced Security Officer to join our team at Gloucester Quays. You will conduct regular patrols, monitor activity and keep accurate records in line with site procedures. A current SIA Door Supervisor licence is essential (CCTV licence preferred).

The role covers days, evenings, nights and weekends and requires a high level of fitness. You will provide a professional service to visitors and staff, uphold security standards and report to the Operations

Competenze

• Essential: SIA Door Supervisor Licence
• Preferred: CCTV SIA Licence
• Full 5-year employment checkable history
• Customer service experience and confidence to handle conflict
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Able to meet the physical demands of the role, including regular patrols and extensive walking

Mansioni

• Protecting client property, people and assets per AI's and site procedures
• Reporting irregularities and informing offenders of policy
• Escalating incidents to Control Room/Shift Manager/Emergency Services as appropriate
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations and surveillance
• Maintaining compliance with legal requirements
• Contributing to team effort to achieve results
• Providing first-line support to visitors with a professional service
• Responding to customer queries and requests appropriately
• Maintaining professional conduct at all times

Conoscenze

SIA DS Licence

Customer service

Communication

Patrol skills

Strumenti

CCTV Licence

Descrizione del lavoro

Job Description

Job Role: Security Officer

Working Hours: 4 on 4 off shift pattern, 12 hour shifts - average 42 hours per week

Pay: £14.45 per hour

Location: Gloucester Quays, St. Ann Way, Gloucester, GL1 5SH

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced Security Officer to join our established security team based at Gloucester Quays

As a Security Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff.You will respond promptly to incidents, liaise professionally with members of the public and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

The successful candidate must have a valid SIA Door Supervisor (DS) Licence as a minimum, with a CCTV licence preferred. Flexibility is essential, as the role involves working varied shifts including days, evenings, nights and weekends. This is a physically active role requiring regular patrols, a visible presence across the site, and the ability to respond promptly to incidents as they arise.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Essential: SIA Door Supervisor (DS) Licence
• Preferred: CCTV SIA Licence
• Full 5-year employment checkable history
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Able to meet the physical demands of the role, including regular patrols, extensive walking and prolonged periods of standing.

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Gloucester, Cheltenham, Stroud, Tetbury, Cirencester, Churchdown, Painswick, Fairford, Evesham, Chipping Sodbury, Malmesbury, Wickwar, Naunton, Northleach, Bibury, South Cerney, Great Malvern, Mangotsfield, Kingswood, Castle Combe, Chepstow.

RequirementsEssential: SIA Door Supervisor (DS) Licence Preferred: CCTV SIA Licence Full 5-year employment checkable history Customer service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Able to meet the physical demands of the role, including regular patrols, extensive walking and prolonged periods of standing.