Security Officer

Anchor Group Services; Fareham; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

EAP 24/7

Cycle to Work

Pension Auto-Enrollment

Uniform Provided

Anchor Academy Training

Career Development

Job summary

Anchor Group Services is seeking a Security Officer for Fareham Shopping Centre to join our established security team. You will patrol, monitor activity, respond to incidents and maintain records in line with procedures.

A valid SIA licence is essential, CCTV licence helpful, with training provided. The role offers 4 on/4 off shifts (16:00–00:30) averaging 29.75 hours weekly, at £13.45 per hour, with Anchor Academy training and a range of staff benefits.

Qualifications

• Valid frontline SIA licence (DS or SG) required.
• Customer service experience and ability to handle conflict professionally.
• Flexible to meet job requirements.
• Excellent written and verbal communication skills.
• Smart appearance and reliable, punctual contributor.

Responsibilities

• Protect client property and staff by delivering security services per AI/site procedures.
• Report irregularities and inform stakeholders of policy and procedures.
• Escalate incidents promptly to Control Room/Shift Manager/Operations Manager.
• Complete observations and surveillance reports accurately.
• Maintain site security standards and legal compliance.
• Provide professional, friendly service to customers and visitors.

Skills

SIA Licence

Customer Service

Communication

Reliability

Conflict Handling

Job description

Fareham, United Kingdom | Posted on 10/11/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

WorkingHours:4 on 4 off shift pattern, 16:00-00:30 - average 29.75 hours per week +opportunities for additional hours when available

Pay:£13.45 per hour

Location:Fareham Shopping Centre, PO16 0PQ

Reporting to:Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced SecurityOfficer to join our established security team based at Fareham Shopping Centre.

As aSecurity Officer, you will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

Thesuccessful candidate must have a valid SIA Licence as a minimum. A CCTV Licence is desirable but not essential as training will be provided.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
  
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
  
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
  
• Completing reports by recording observations, information, occurrences, and surveillance activities
  
• Maintaining organisation's stability and reputation by complying with legal requirements
  
• Contributing to team effort by accomplishing related results as needed
  
• Acting as a first line support to customers and visitors on the site, providing a professional and friendly service
  
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
  
• Maintaining professional conduct at all times
  

Requirements

• Full5-year employment checkable history
  
• Validfrontline SIA licence DS or SG
  
• CustomerService experience and confidence to handle conflict in a correctmanner
  
• Flexibleto meet the job requirements
  
• Excellentcommunication skills both written and verbal
  
• Smartappearance and be well-groomed
  
• Reliableand punctual
  
• Highlevel of enthusiasm and passion
  
• Abilityto work in a fast-moving environment
  
• Accessto a range of nationally recognised courses to help further yourcareer, via the Anchor Academy
  
• Accessto SIA and First Aid training at discounted rates, withfinancial support available
  
• Auto Enrolment Pension (if earningsreach the minimum requirement for auto-enrolment)
  
• Stream - access to pay as you earn it
  
• Cycleto Work Scheme Available
  
• Fulluniform provided
  
• FreeEmployee Assistance Programme 24/7 including access tocounselling
  
• HospitalSaturday Fund
  
• Rewardand Recognition awards
  

What’s Next?

Othercompanies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Withincommuting distance of: Portsmouth, Southampton, Fareham, Gosport, Havant, Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester, Andover, and Basingstoke.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.