Security Officer

Anchor Group Services; Shotton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Training via Anchor Academy

Discounted CCTV/First Aid training

Auto Enrolment Pension

Cycle to Work

Uniform provided

Employee Assistance Programme

Free on-site parking

Job summary

Anchor Group Services is seeking an experienced Security Officer to join the on-site team at Shotton Paper Mill. The role involves guarding a large industrial site, managing access, patrolling, monitoring activity, and responding to security incidents with a professional presence for visitors, contractors and employees.

You will hold a valid UK SIA frontline licence (DS/SG) and a full 5-year history, with a valid driving licence.

Qualifications

• Full 5-year employment history with verifiable records.
• Frontline SIA licence (DS or SG)
• Valid UK Driving Licence
• CCTV licence desirable, knowledge of CCTV systems
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Responsibilities

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times
• Gatehouse duties – control site access by verifying identification and logging vehicles, ensuring that only authorised individuals enter the premises

Skills

Communication skills

Customer service

Conflict handling

Reliability

Punctuality

Driving licence

CCTV knowledge

Job description

About Us

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Contract: Zero hours contract

Working Hours: 4 on 4 off shift pattern, working an average of 42 hours per week (days and nights available)

Pay: £13.02 per hour

Location: Shotton Paper Mill, Weighbridge Road, Deeside, CH5 2LW

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Shotton Paper Mill.

As a Security Officer, you will play a vital role in maintaining the safety and security of a large industrial manufacturing site. Duties will include managing site access, carrying out regular site patrols using a company vehicle, monitoring site activity, responding to security incidents, and providing a professional and welcoming presence for visitors, contractors, and employees.

You will be responsible for ensuring that all security procedures are followed, maintaining accurate records, carrying out inspections, and supporting the client in maintaining a safe and secure working environment. Strong communication skills, attention to detail, and a proactive approach are essential.

The successful candidate must hold a valid SIA Door Supervisor (DS) or Security Guarding (SG) licence as a minimum.

Duties Include

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times
• Gatehouse duties – control site access by verifying identification and logging vehicles, ensuring that only authorised individuals enter the premises

Requirements

• Essential: Full 5-year employment checkable history
• Essential: Frontline SIA licence (DS or SG)
• Essential: Valid UK Driving Licence
• A CCTV licence is desirable but not essential, provided you have knowledge of CCTV systems.
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

Benefits

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards
• Free on-site parking

What’s Next?

If you would like to be considered for this position, we will be in touch.

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Within commuting distance of: Flintshire, Deeside, Flint, Queensferry, Connahs Quay, Sealand, Sandycroft, Ewloe, Buckley, Northop, Mold, Broughton, Bagillt, Wirral, Ellesmere Port, Chester, Wrexham

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.