Relief Security Officer

Anchor Group Services; England; Remote; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Anchor Academy access

Employee Assistance Programme

Uniform provided

Cycle to Work scheme

Auto Enrolment Pension

Training discounts

Job summary

Anchor Group Services is seeking a Relief Security Officer for our Derby site. The role involves patrols, reporting incidents, and maintaining site safety and records. A valid SIA licence is essential, with shifts including days and nights on a zero-hours contract.

You'll join a team focused on high-quality security service, guest safety and professional customer service, with access to training through Anchor Academy and discounts on occupational programs.

Qualifications

• Full 5-year employment history is required.
• Valid frontline SIA licence DS or SG.
• Customer service experience and confidence to handle conflict.
• Flexible to meet job requirements.
• Excellent written and verbal communication skills.
• Smart appearance and well-groomed.
• Reliable, punctual and enthusiastic.
• Ability to work in a fast-moving environment.
• Experience with gatehouse, alarm response and CCTV duties is advantageous.
• Access to Anchor Academy courses and discounted training.

Responsibilities

• Patrol the site to protect property and people.
• Respond to incidents and liaise with the public and staff.
• Maintain accurate records per procedures.
• Cover shifts, including days, nights and weekends.
• Operate and monitor CCTV and alarm systems.
• Provide professional first-line support to visitors.

Skills

SIA Licence

Customer service

Communication skills

Flexible

Reliable

Punctual

Professional appearance

Conflict handling

Team player

Patrolling & CCTV

Job description

Derby, United Kingdom

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: ReliefSecurity Officer

WorkingHours: Zero hours

Pay Rate: £13.45 per hour

Reportingto: Operations Manager

Overview

An excitingopportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based at RTC Derby as a Relief Security Officer.

You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secureenvironment for all visitors and staff. You will respond promptly toincidents, liaise professionally with members of the public, visitors, and sitemanagement, and maintain accurate records in line with operational procedures.A strong presence, attention to detail, and commitment to upholding site securitystandards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working days, nights and weekends. Typical shift times at RTC Derby include 6:00-18:00 and 18:00-6:00.

Thesuccessful candidate must have a valid SIA Licence as a minimum.

Dutiesinclude:

• Protecting theclient’s property, people and/or assets by providing security services indirect accordance with the sites published Assignment Instructions (AI’s) andsite-specific procedures
• Preventinglosses and damage by reporting irregularities; informing offenders of policyand procedures
• Preventingand escalating incidents in a timely, accurate and appropriate manner to theControl Room/ Shift Manager/Operations Manager/Emergency Services asappropriate for serious incidents
• Operatingand monitoring site CCTV equipment
• Completingreports by recording observations, information, occurrences, and surveillanceactivities
• Maintainingorganisation's stability and reputation by complying with legal requirements
• Contributingto team effort by accomplishing related results as needed
• Acting as afirst line support to customers and visitors to site, providing a professionaland friendly service
• Understandingthe needs of our customer, respond accordingly to customer queries and requestsand take appropriate action
• Maintainingprofessional conduct at all times
  

Requirements

• Full 5-year employment checkable history - Essential
• Valid frontline SIA licence DS or SG - Essential
• Customer service experience and confidence to handleconflict in a correct manner
  
• Flexible to meet the job requirements
  
• Excellent communication skills both written and verbal
  
• Smart appearance and be well-groomed
  
• Reliable and punctual
  
• High level of enthusiasm and passion
  
• Ability to work in a fast-moving environment
  
• Be comfortable and confident to complete site patrols
  
• Prior experience or knowledge of gatehouse, alarm response, and CCTV duties
  
• Access to a rangeof nationally recognised courses to help further your career, via the AnchorAcademy
  
• Access to SIA andFirst Aid training at discounted rates, with financial support available
  
• Auto EnrolmentPension (if earnings reach the minimum requirement for auto-enrolment)
  
• Stream -access to pay as you earn it
  
• Cycle to WorkScheme Available
  
• Full uniformprovided
  
• Free EmployeeAssistance Programme 24/7 including access to counselling
  
• HospitalSaturday Fund
  
• Reward andRecognition awards
  

Other companies may call this role: SecurityOfficer, Security Guard, Security Personnel, Protection Officer, LossPrevention Officer, Security Specialist, Safety Officer, Security Coordinator,Security Analyst, Asset Protection Officer, Security Operations Officer,Security Risk Officer, Facilities Security Officer, Protection Officer,Workplace Safety & Security Officer, SIA Security Officer, SecurityEnforcement Officer

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.