Relief Security Officer

Anchor Group Services; East Midlands; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Programme

Anchor Academy training

Free uniform provided

Cycle to Work Scheme

Auto Enrolment Pension

Wellbeing resources

Job summary

Anchor Group Services is seeking a Relief Security Officer for the RTC Derby site. You will patrol, monitor security, respond to incidents and liaise with staff and the public to maintain a safe environment. The role requires an SIA licence and flexibility to cover day, night, and weekend shifts.

Join a team backed by Anchor Academy training and extensive benefits, offering uniform, pension, and wellbeing support. The position is on a zero-hours basis with paid hourly rate of £13.45.

Qualifications

• Full 5-year employment history (essential).
• Valid frontline SIA licence DS or SG (essential).
• Customer service experience and ability to handle conflicts.
• Flexible to meet job requirements.
• Excellent written and verbal communication skills.
• Smart appearance and well-groomed.
• Reliable and punctual.
• High level of enthusiasm and passion.
• Ability to work in a fast-moving environment.
• Comfortable with site patrols and CCTV duties.

Responsibilities

• Conduct regular patrols and monitor activity to maintain a safe and secure environment for visitors and staff.
• Respond promptly to incidents and liaise professionally with the public, visitors and site management.
• Maintain accurate records in line with operational procedures.
• Cover shifts as required, including days, nights and weekends (zero hours).
• Operate and monitor CCTV equipment and report incidents in a timely manner.

Job description

Derby, United Kingdom | Posted on 19/10/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Relief Security Officer

WorkingHours: Zero hours

Pay Rate: £13.45 per hour

Reportingto: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services, for an experienced security officer to join our established team based at RTC Derby as a Relief Security Officer.

You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure environment for all visitors and staff. You will respond promptly to incidents, liaise professionally with members of the public, visitors, and site management, and maintain accurate records in line with operational procedures. A strong presence, attention to detail, and commitment to upholding site security standards are essential.

As a Relief Security Officer, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working days, nights and weekends. Typical shift times at RTC Derby include 6:00-18:00 and 18:00-6:00.

The successful candidate must have a valid SIA Licence as a minimum.

Duties include:

• Protecting the client’s property, people and/or assets by providing security services in indirect accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Operating and monitoring site CCTV equipment
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation's stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times

Requirements

• Full 5-year employment checkable history - Essential
• Valid frontline SIA licence DS or SG - Essential
• Customer service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Be comfortable and confident to complete site patrols
• Prior experience or knowledge of gatehouse, alarm response, and CCTV duties
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Stream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Other companies may call this role: Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.