Security Officer

The Twenty Two London - Security; City of Westminster; On-site; GBP 30,000 - 35,000; Full time

Job summary

A luxury lifestyle hotel in London seeks a Security Officer to ensure the safety and well-being of guests and staff. Responsibilities include monitoring CCTV, conducting regular patrols, and responding to emergencies. Candidates should have experience in security roles, hold a valid SIA Door Supervisor Licence, and demonstrate calmness under pressure. Employee benefits include a generous sick pay scheme, a birthday off, and staff discounts. Join a vibrant team committed to excellence in hospitality.

Benefits

Employee Assistance Programme

Employee Referral Scheme

Generous staff discounts

Long service award schemes

Qualifications

• Must have previous experience in a security or door supervisor role.
• Holds a valid SIA Door Supervisor Licence.
• Able to remain calm under pressure and act professionally.

Responsibilities

• Monitor CCTV and conduct regular patrols.
• Respond to emergencies and incidents according to protocols.
• Liaise with other departments for seamless operations.

Skills

Previous experience in security or door supervision

Calm under pressure

Clear communication skills

Confident presentation

Education

Valid SIA Door Supervisor Licence

Job description

Join Our Team as a Security Officer at The 22 Hotel, London, 4 days, 40 hours per week

Are you vigilant, professional, and passionate about safety and guest service? The 22 Hotel, London, is looking for a Security Officer to ensure the safety and well-being of our guests, members, and team across our prestigious property.

The Role

As a Security Officer, you’ll play a vital role in maintaining a secure and welcoming environment, responding to incidents calmly and efficiently while maintaining high visibility and discretion.

• Monitor CCTV, conduct regular patrols, and manage access across the property.
• Respond to emergencies and incidents, following internal protocols and reporting procedures.
• Liaise with other departments to support smooth operations and guest assistance.
• Handle lost property, secure deliveries, and oversee contractor access.
• Provide a visible, calm presence in guest-facing areas while remaining alert and attentive at all times.

About Us

The 22 Hotel is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Set within a listed Edwardian manor, our property combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club, creating a vibrant space for creative minds to connect and grow.

About You

We’re looking for individuals who:

• Have previous experience in a security or door supervisor role, preferably within hospitality or luxury environments.
• Hold a valid SIA Door Supervisor Licence (essential).
• Are calm under pressure and professional in high-stakes situations.
• Communicate clearly, both verbally and in writing.
• Present confidently, with a respectful and reassuring manner.

Employee Benefits

Available from day one:

• Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
• Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period).
• Mentoring schemes. Management Development Training – on the job with support from external training providers.
• Your birthday is off.

Available on successful completion of your probationary period:

• Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
• Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
• A Guest Experience in the Hotel (subject to availability).
• Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
• Long service award schemes: 5 years (Silver Status, Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).

If you do not hear from us within 7 days, please consider your application unsuccessful.