Security Governance Manager

KeolisAmey DLR; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A transport service provider is seeking a Security Governance Manager to oversee security operations and compliance for the Docklands Light Railway. The role involves leading governance frameworks, managing audits, and driving security initiatives that ensure passenger safety and operational efficiency. Ideal candidates will have proven experience in security leadership within complex environments and excellent communication skills. This position offers a competitive benefits package, including free travel on the TfL network and discounts on National Rail tickets.

Benefits

Free travel on the TfL network

75% discount on National Rail tickets

Interest-free season ticket loan

Pension scheme with employer contribution

Access to Employee Assistance Programme

Qualifications

• Proven experience leading security operations in a complex environment.
• Strong understanding of rail or transport security compliance requirements.
• Experience managing contracted security services or large teams.

Responsibilities

• Lead security governance and compliance framework for KAD.
• Act as Deputy Nominated Security Contact.
• Oversee security governance across multiple locations.

Skills

Security operations

Compliance awareness

Stakeholder influence

Data analysis

Project management

Education

Degree-level qualification

Job description

KeolisAmey Docklands (KAD) operates the iconic Docklands Light Railway (DLR) - a fully automated light-rail network serving East London. As part of the Transport for London (TfL) family, we play a critical role in keeping London moving safely, securely, and sustainably.

We're proud of our One Team culture, our commitment to Service Excellence Every Day, and our focus on innovation, inclusion, and continuous improvement across everything we do.

The Role

We're seeking an experienced and highly capable Security Governance Manager to play a central role in shaping and delivering KAD's security and crime-prevention strategy.

This is a DfT-regulated role, operating as Deputy Nominated Security Contact, with responsibility for governance, compliance, and assurance across the Light Rail Security Programme (LRSP) in a complex, multi-stakeholder rail environment.

Working closely with the Head of Security & Revenue Protection you'll translate strategic security objectives into robust tactical and operational delivery, ensuring the highest standards of compliance, resilience, and passenger safety across the DLR estate.

You'll also lead on high-impact programmes including graffiti and criminal damage reduction, safeguarding accreditation, security audits, and intelligence-led risk management - influencing outcomes that protect both people and revenue.

What You'll Do

• Lead and deliver KAD's security governance and compliance framework, ensuring full alignment with DfT LRSP requirements and rail security standards.
• Act as Deputy Nominated Security Contact, supporting regulatory assurance and external audits.
• Oversee security governance across stations, depots, tenants, and adjacent land, maintaining the integrity of the railway's security arrangements.
• Lead delivery of security-related projects in excess of £1m annually, ensuring value, compliance, and measurable risk reduction.
• Develop and implement strategies to reduce criminal damage and graffiti-related disruption, improving operational performance and customer experience.
• Chair Internal Security Group meetings and lead intelligence-led security planning.
• Manage security audits, site inspections, vulnerability assessments, and compliance reviews.
• Build strong working relationships with DfT, TfL, DLR, BTP, local authorities, and contractors.
• Lead and influence a strong security culture, delivering awareness programmes such as ACT and SCaN training.
• Oversee KPIs and performance management for security providers and contractors.
• Contribute to crisis management planning, post-incident reviews, and emergency response frameworks.
• Deputise for the Head of Security & Revenue Protection as part of professional development and succession planning.

What You'll Need

Essential

• Proven experience leading security operations, governance, or policing-equivalent functions in a complex environment.
• Strong understanding of rail or transport security, compliance, and regulatory frameworks.
• Experience managing contracted security services or large multi-stakeholder teams.
• Demonstrable experience in security audits, investigations, data analysis, and reporting.
• Excellent written and verbal communication skills, including senior-level reporting and presentations.
• Strong organisational skills with high attention to detail.
• Ability to influence stakeholders at all levels and operate effectively under pressure.
• Experience managing projects and driving continuous improvement.
• Ability to pass DfT Counter‑Terrorism clearance.

Desirable

• Degree-level qualification or equivalent experience.
• Knowledge of WHAT, HOT, and JESIP principles.
• PACE interview training or equivalent investigative experience.

What We Offer

As part of the Transport for London (TfL) family, you'll enjoy a competitive benefits package, including:

• Free travel on the TfL network for you and a nominated household member
• 75% discount on National Rail season tickets
• Interest‑free season ticket loan
• Pension scheme with up to 10% employer contribution
• Access to Perkbox, Doctor Care Anywhere virtual GP, and Employee Assistance Programme

Join Us

If you're a confident security leader ready to influence strategy, lead governance at scale, and help protect one of London's most important transport networks. Apply today and help us deliver a safer railway for colleagues and customers alike.

Closing Date: 4th January 2026