Secretary/Administrator - Bank | Mersey Care NHS Foundation Trust

Mersey Care NHS Foundation Trust; Liverpool City Region; On-site; GBP 20,000 - 30,000; Full time

Job summary

A major healthcare provider in the Liverpool area seeks a Band 3 Team Administrator to provide high-quality administrative support. Responsibilities include secretarial tasks, meeting deadlines, and liaising with information systems. Candidates should have RSA II or equivalent and experience in minute-taking and audio typing. This role offers opportunities across various locations within the Division.

Benefits

Flexible working requests considered

Qualifications

• Experience in secretarial or administrative roles.
• Ability to manage urgent tasks and meet tight deadlines.
• Proficient in minute-taking and audio typing.

Responsibilities

• Provide secretarial/administrative support within the clinical team.
• Ensure accurate minute-taking and liaise with information systems.
• Support the team with organizational and communication tasks.

Skills

Secretarial support

Communication skills

Organizational skills

Minute-taking

Audio typing

Education

RSA II or equivalent

Tools

Information systems

Job description

Role Overview

To work as a Band 3 Team Administrator providing temporary, high quality and co-ordinated support as specified within the placement request.

Key Responsibilities

• Provide secretarial/administrative support, including personal responsibility for delegated tasks within the Service.
• Support a busy clinical team with excellent communication and organisational skills.
• Ensure accurate minute-taking, audio typing and liaise with information systems.
• Handle urgent tasks, meet tight deadlines and work independently.
• Maintain a friendly telephone manner and excellent interpersonal skills.

Qualifications

• RSA II or equivalent.
• Minute-taking experience and audio typing or equivalent.
• Experience working with information systems.

Locations

Shifts may be located across the Division, such as St Helens, Liverpool, Warrington, and other locations depending on service needs.

About Mersey Care

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Other Information

Flexible working requests will be considered for all roles.

Please see attached Job Description and Person Specification for full details and main responsibilities of the role.

This advert closes on Monday 24 Nov 2025